CHANEL Harrods Care & Repair is seeking an Aftersales Specialist to ensure a luxurious client experience from consultation to repair completion. You will collaborate with in-house artisans and the 5 Queensway/Paris Atelier teams, coordinate spare parts, and manage stock while delivering tailored solutions for each client.
Responsibilities include advising clients, diagnosing repair needs, performing express repairs, and maintaining ACET administration with timely workshop communication.
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Luxury Aftersales Specialist - Repairs & Client Experience employer: Chanel, Inc.
CHANEL is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead impactful global initiatives in Travel & Expense management. Enjoy the unique advantage of working for a prestigious brand that values innovation and collaboration, while also offering competitive benefits and a supportive environment for professional development.
