CHANEL New Bond Street is seeking an Aftersales Specialist to lead the luxury client experience in-store, oversee repair processes, and coordinate with the global ateliers. You will work with artisans, seamstresses, and head office teams to ensure the highest quality repairs and client satisfaction.
Role requires empathy, strong communication, and practical repair skills, with training provided on ACET projects and adherence to Chanel standards.
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Luxury Aftersales Specialist - Client Experience employer: Chanel, Inc.
CHANEL is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead impactful global initiatives in Travel & Expense management. Enjoy the unique advantage of working for a prestigious brand that values innovation and collaboration, while also offering competitive benefits and a supportive environment for professional development.
