CHANEL Harrods seeks an Aftersales Specialist to welcome clients and manage repairs with the utmost luxury service. You will assess repairs, provide updates, and coordinate with ateliers to deliver tailored solutions for each item.
You will liaise with the 5 Queensway Atelier Team and French Atelier Team, supervise back‑of‑house tasks, manage spare parts, stock, and ACET administration, and ensure an exceptional client experience across all touchpoints.
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Luxury Aftersales Concierge & Repairs Expert employer: Chanel, Inc.
CHANEL is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead impactful global initiatives in Travel & Expense management. Enjoy the unique advantage of working for a prestigious brand that values innovation and collaboration, while also offering competitive benefits and a supportive environment for professional development.
