Visual Design Project Coordinator, F&B UK in London

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.

Your role @CHANEL: Project Coordination

The successful candidate will support the Visual Design Team as the operational lead for project coordination and delivery once the design phase is complete. The role ensures concepts are delivered efficiently and within budget by managing briefing, timelines, procurement, logistics, suppliers and installations, acting as a key liaison between Visual Design, VM, wider business teams and external partners. You will support the creative operating model by aligning ways of working with global frameworks, maintaining clear comms, budgets and strong project discipline.

Using systems and tools to streamline workflows across creative functions, the Project Coordinator drives continuous improvement, introducing efficiencies that support high-quality creative output. Acting as a gatekeeper for incoming requests, ensure briefs are complete and expectations are managed. The ideal candidate is highly organised, collaborative and detail-driven, with strong interpersonal skills and a clear interest in design or retail design, supported by relevant coordination or project experience.

What impact you can create at Chanel:

• Collaborate and support the manufacture, delivery, installation and derig of all trade and promotional activity across UK and TR, ensuring strong creative execution in line with Visual Design intent.
• Procure and manage 3D design concepts and technical layouts from the Visual Design team through to installation, ensuring compliance with guidelines and specifications.
• Manage supplier relationships, procurement processes, reporting and accountability, ensuring effective delivery, clear communication and value for money.
• Oversee budgets, financial administration and PO coding, maintaining accurate foresight and clear communication of working budgets to internal stakeholders.
• Support sustainability and CSR initiatives by embedding environmentally responsible practices, managing material lifecycles and ensuring recycling of redundant or end-of-life assets.
• Proactively manage comms, keeping teams informed of timelines, risks, delays and changes, while evolving tools, systems and workflows to improve efficiency and campaign execution.
• Support with project management of all graphic design projects within the Visual Design Team.

Supporting all Fragrance and Beauty departments to create interactive and engaging events:

• Work closely with internal departments to co-ordinate engaging and interactive design concepts for staff events such as product launches.
• Work with the PR team to coordinate high-profile Open-Door PR events in Head Office and externally for influencers and magazine editors, including PM, installation and derig.
• Artworking, layouts, approvals and communications across these projects to support the activity.
• Coordinate emails, invitations and internal collateral to support events.
• Support all internal teams with coordination of locally designed initiatives.
• Support internal teams with assistance for invitations and occasional events.
• Get involved with Social Commitment at CHANEL to build networking opportunities and support where possible across the business from a design and co-ordination perspective.

Other:

• Support the field visual merchandisers and wider design team in numerous day-to-day tasks as well as completing any other tasks deemed appropriate for the role.
• Manage the lifecycle of all creative projects, overseeing localisation and adaptation of global initiatives and UK-led projects in alignment with Global AD objectives, from briefing through to delivery.
• Act as the central point of contact for creative requests, sense-checking briefs, ensuring documentation accuracy, milestones and progress reporting to ensure timely, qualitative delivery.
• Work alongside our 5Q2 display team with logistical tasks and storage requirements.

This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage.

What you will bring to the role:

• Drive efficient ways of working by implementing, maintaining and improving processes, ensuring consistency, quality and adherence to workflows and deadlines.
• Build strong, trusted relationships across the business to understand stakeholder needs, support collaboration and embed learnings through structured wash-ups and continuous improvement.
• Operate confidently in a fast-paced environment, demonstrating strong organisation, clear communication and the ability to work both independently and as a proactive team player.
• Bring a genuine interest in Retail Design, VM Design and Project Management, with a curious mindset, sustainability awareness and relevant industry experience.
• Be confident using Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office, SketchUp knowledge is beneficial, with flexibility to work from a London-based office and remotely when required.

You are energised by:

• Building strong relationships across internal teams and external partners in a collaborative, global environment.
• Working in a fast-paced, high-volume role with tangible, visible outcomes.
• Supporting environmentally responsible practices and the development of sustainable initiatives.
• Being part of a passionate team within a globally recognised brand, upholding an iconic visual identity.
• Enjoying autonomy, ownership and space for curiosity, creativity and growth.

What you will gain from this experience:

• Develop and evolve your capability across key tools and platforms including project planners, PM tools and the Adobe Creative Suite, while contributing to improved ways of working and new initiatives.
• Work independently and collaboratively across a wide range of projects, engaging confidently with internal teams, senior stakeholders and external partners to deliver effectively.
• Build a broad skillset across the full design procurement and delivery process, gaining in-depth knowledge of the business and maintaining strong supplier relationships across budgeting, logistics and comms.

The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.

Benefits at CHANEL

Our employee benefits have been created to support you across your professional and personal life by offering you:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
• Platforms: Multiple Platforms to support across Wellbeing.
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.

Benefits are eligibility dependant and subject to change at any time.

At CHANEL we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe that the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our team. We strongly encourage your application, as we value the perspective and potential your experience could bring to CHANEL.