At a Glance
- Tasks: Create unforgettable makeup experiences and connect with clients through storytelling and consultations.
- Company: Join CHANEL, a globally recognised luxury brand with a rich heritage.
- Benefits: Enjoy competitive pay, health perks, discounts, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on sustainability and personal development.
- Why this job: Be part of a team that empowers creativity and celebrates individuality in beauty.
- Qualifications: Passion for makeup artistry and experience in client-facing roles.
Location: Selfridges Oxford Street
Contract: Permanent, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
- As a Makeup Artist, you will play a key role in elevating the makeup category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand.
- Whilst you will be a passionate champion for makeup, your role also contributes to the overall success of the counter through the promotion of skincare and fragrance.
- You will lead by example in delivering a best-in-class client experience, support business growth through innovative events and masterclasses, and act as a mentor and ambassador to colleagues.
What impact you can create at CHANEL:
- Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
- Deliver expert personalised makeup consultations that captivate and educate clients.
- Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues.
- Host masterclasses and in-store events to elevate makeup category.
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
- Help achieve individual and counter sales targets & KPIs.
What you will bring to the role:
- A collaborative and team-first mindset.
- A passion for client experience.
- The ability to quickly build rapport and create meaningful client connections.
- Confidence in delivering makeup masterclasses and engaging events.
- A strong understanding of makeup artistry.
- Experience in a client-facing retail environment.
You are energised by:
- Creating memorable experiences for clients.
- Working in a collaborative environment that encourages people to perform their best.
- Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals.
- Using empathy and insight to understand client needs.
- Contributing in the ongoing and companywide version of sustainability.
Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate.
- Investing in Circularity.
- Advancing dignity and prosperity.
- Promoting the autonomy of women.
What will you gain from this experience:
- The opportunity to be part of a globally recognised luxury brand known for its timeless heritage.
- You will be empowered to take ownership of your impact within CHANEL.
- Additional makeup training to develop skillset.
Benefits at CHANEL:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in:
- Exceptional creation and client experience.
- Nurturing human potential.
- Having a positive impact – on people, the environment and communities around the world.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Makeup Artist - Selfridges Oxford Street in London employer: Chanel, Inc.
Chanel, Inc. is an exceptional employer that fosters a vibrant work culture centred around luxury and sustainability. Employees at the New Bond Street location benefit from comprehensive training and development opportunities, allowing them to grow within the prestigious fashion industry while delivering unparalleled client experiences. With a commitment to collaboration and excellence, Chanel offers a unique environment where passion for fashion meets meaningful career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist - Selfridges Oxford Street in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chanel, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chanel, Inc.!
We think you need these skills to ace Makeup Artist - Selfridges Oxford Street in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chanel, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chanel, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chanel, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chanel, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
