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- Tasks: Lead a dynamic team to deliver exceptional luxury client experiences at CHANEL.
- Company: Join the iconic CHANEL brand known for its commitment to excellence.
- Benefits: Enjoy private medical insurance, online GP access, and a supportive work environment.
- Why this job: Be a key player in creating memorable moments for clients while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for luxury retail.
- Other info: Embrace an inclusive culture that values personal growth and diverse perspectives.
The predicted salary is between 36000 - 60000 £ per year.
CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.
YOUR ROLE @CHANEL:
To lead from the front and act as a strong presence on the floor, ensuring an exceptional client journey through impeccable service, team inspiration and seamless day to day operations, upholding CHANEL's standards of excellence in every client interaction. The role of a Team Manager acts as a vital link between the boutique team and senior management, aligning daily performance with CHANEL's strategic vision.
WHAT IMPACT YOU CREATE AT CHANEL
- Acting as the bridge between the shopfloor and the senior management team.
- Prominent figure on the floor, leading the team with a collaborative approach.
- Reporting into the Assistant Managers and ultimately the Boutique Director, providing constant feedback and solving any difficult scenarios as and when they arise, as well as celebrating successes!
- Motivate and inspire the team to deliver the ultimate Chanel experience.
- Coach the team to ensure and maintain the shopfloor to a luxury standard (VM, wrapping, replenishment).
- Feedback to the Management team on department performance in terms of sales, merchandising and action plans to elevate the client experience.
WHAT YOU WILL BRING TO THE ROLE
- Great communication skills.
- Diplomacy and the ability to filter messages from Senior Managers to the floor and vice versa.
- The ability to make decisions.
WHAT WILL YOU GAIN FROM THIS EXPERIENCE
BENEFITS AT CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members.
- Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
*Benefits are eligibility dependant and subject to change at any time*
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Fixed Term Contract Team Manager, Harrods Accessories in London employer: Chanel, Inc.
Contact Detail:
Chanel, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Contract Team Manager, Harrods Accessories in London
✨Tip Number 1
Get to know the company culture before your interview. Check out CHANEL's social media and website to understand their values and client experience focus. This will help you align your answers with what they’re looking for.
✨Tip Number 2
Practice your communication skills! As a Team Manager, you'll need to convey messages clearly between the team and senior management. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Showcase your leadership style during the interview. Share examples of how you've motivated teams in the past. Remember, they want someone who can inspire and elevate the client experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CHANEL family.
We think you need these skills to ace Fixed Term Contract Team Manager, Harrods Accessories in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury brands shine through! We want to see how you connect with CHANEL's values and commitment to an exceptional client experience. Share any relevant experiences that highlight your passion.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Use bullet points if it helps to break down your achievements!
Tailor Your Application: Make sure to customise your application for the Team Manager role. Highlight your leadership skills and how you've motivated teams in the past. We want to know how you can elevate the client experience at CHANEL!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chanel, Inc.
✨Know Your Brand
Before the interview, dive deep into CHANEL's history, values, and current collections. Understanding the brand's ethos will help you align your answers with their vision and demonstrate your passion for luxury retail.
✨Showcase Leadership Skills
As a Team Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your collaborative approach and ability to handle challenges while maintaining high standards.
✨Client Experience Focus
Be ready to discuss how you would enhance the client journey at CHANEL. Think about specific strategies you've implemented before that improved customer satisfaction and how you can bring that experience to the role.
✨Effective Communication
Since you'll be acting as a bridge between the shop floor and senior management, practice articulating your thoughts clearly. Prepare to discuss how you would filter messages effectively and ensure smooth communication within the team.
