At a Glance
- Tasks: Lead the technical architecture for a global ERP transformation using Microsoft Dynamics 365.
- Company: Join Chanel, a luxury brand known for innovation and excellence.
- Benefits: Inclusive environment, personal growth opportunities, and exposure to complex systems.
- Other info: Collaborate with diverse teams and drive standardisation across global systems.
- Why this job: Shape the future of ERP solutions in a fast-paced, impactful role.
- Qualifications: 10 years in ERP architecture with strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
About the Context
The D365 HERO Programme is a multi‐year global transformation delivering a harmonised Microsoft Dynamics 365 Finance & Operations solution across all regions, replacing regional ERPs and enabling a standardised global core model. The programme manages deep integration with the wider ecosystem including POS, WMS, EDI, middleware, retail, and enterprise systems. The D365 Ecosystem Technical Architect plays a critical role within the Solution Architecture team in ensuring technical integrity and scalability excellence across this landscape.
Your role @ Chanel
As the D365 Ecosystem Architect, you act as the technical solution authority across a complex enterprise environment. You bring solution clarity by driving alignment across various teams with different priorities, ways of working to achieve solution standardisation. You sit at the intersection of business strategy, solution design, and delivery execution, shaping how D365 integrates and evolves globally. You work closely with integration architects, solution architects, developers, engineering/product teams and cross functional teams. This role demands structured thinking, clear communication, and the ability to simplify complexity within a fast‐paced transformation.
The impact you can create at Chanel
- End‐to‐End Technical Solution Architecture Ownership
- Coordinate end‐to‐end architecture across parallel workstreams/programmes—aligning scope boundaries, ownership, dependencies, and sequencing—to prevent divergence/duplicated solutions and avoid solution gaps in end‐to‐end processes.
- Create and own the End 2 End multi system technical architecture blueprint for D365 that connects with Power Platform, Azure services, Fabric, key Tier‐1 systems and any regional applications.
- Ensure cohesive, scalable, and secure end‐to‐end technical solutions across regions.
- Shape and evolve the long‐term architecture roadmap.
- Technical Leadership & Delivery Oversight
- Assess end‐to‐end solution impact of changes and ensure they are reflected in architecture decisions, technical specifications, and delivery plans across teams.
- Enforce architectural standards, extensibility models, and event-driven patterns.
- Review and approve specifications, customisations, and integrations that impact end to end process flows across multiple systems.
- Facilitate cross‐system design alignment with solution owners (POS, WMS, EDI, middleware, data platform, identity/security), ensuring decisions are understood, documented, and governable.
- Support environment and build strategy by working closely with the Product Team Technical Manager.
- Quality Assurance & Development Governance
- Ensure development follows Microsoft‐recommended patterns (extensions, event‐driven design) and solution architecture guardrails.
- Integration & Data Architecture Support
- Support integration architects to enforce integration patterns, API design, messaging, and middleware.
- Oversee data migration standards and contribute to data governance strategy.
- Collaborate with Fabric and data teams on reporting requirements, lineage, quality, and master.
- Continuous Improvement & Innovation
- Stay abreast of Microsoft’s D365 and Power Platform roadmap (Aligning with internal Chanel Power Platform Roadmap).
- Recommend enhancements and optimisation opportunities and contribute to the solution roadmap.
- Solution Risk & Governance
- Maintain the End-to-End solution risk register and mitigation plans.
- Ensure consistent architectural guardrails across global teams and partners.
- Uphold non‐functional requirements (performance, resilience, security).
- Typical Deliverables
- Core solution architecture artefacts for the D365 ecosystem (target-state views, integration maps, NFRs, infrastructure/infosec and Azure service considerations).
- Confirm the end‐to‐end scope of technical specifications (internal and partner) across D365, integrations, Power Platform, and Tier‐1 systems, working with stakeholders and system owners to align responsibilities, interfaces, and delivery expectations.
- End to End solution risk register and mitigation plans.
- Contributions to solution roadmap and multi‐instance strategy.
You are energized by
- Working within a complex landscape global systems, Multiple ERP (D365,SAP,AX), Multiple POS (Oracle, Cegid, Dynamics, TTPOS), WMS (D365,Manhattan), BI systems.
- Solving integration and data challenges across a high‐volume, multi‐region landscape.
- Bringing clarity and translating complex needs into simple, actionable technical designs.
- Championing standardisation, guiding teams on when to extend vs. use out‐of‐the‐box capabilities.
- Collaborating with architects, infrastructure teams, product owners, developers, and enterprise teams to drive aligned outcomes.
- Enforcing architectural guardrails that keep the global solution consistent and resilient and elevating technical capability across partners.
- Working in a fast‐paced transformation where architectural decisions have real business impact. Turning complex problems into well‐structured solutions and clear documentation.
- Keeping ahead of Microsoft’s roadmap and identifying opportunities to innovate and optimise.
What you will bring
- Experience
- 10 years in ERP as a Solution/Technical Architect or Technical/Functional Lead – preferable in D365 F&O or AX 2012 but not mandatory.
- Proven experience owning end‐to‐end solution scope across a complex, high‐integration, enterprise‐scale multi‐system ecosystem, aligning parallel workstreams on scope boundaries, system ownership, dependencies, and sequencing across teams and divisions.
- Experience with modernisation initiatives: cloud migration, modularisation, API-driven architecture.
- Cross‐Functional Soft Skills
- Strong stakeholder management across divisions and regions: builds trust, listens actively, and adapts communication style to different audiences.
- Facilitation and alignment: leads workshops to converge on scope, ownership boundaries, and architectural decisions across parallel workstreams.
- Influence without authority: able to challenge constructively, navigate differing priorities, and gain commitment to standardisation and global guardrails.
- Conflict resolution and negotiation: mediates trade‐offs (time/cost/risk/complexity) and drives timely decisions when teams disagree.
- Comfortable operating in ambiguity: creates clarity from incomplete information and maintains momentum in a fast‐paced programme environment.
- Communication: produces clear decision papers, options, and recommendations that enable fast, informed governance.
- Coaching and collaboration mindset: elevates architecture quality across internal teams and partners through feedback, guidance, and pragmatic guardrails.
- Skilled at documenting architecture artefacts for business and technical audiences.
- Architecture Skills
- Application architecture: DDD, modular monoliths, microservices, API gateways.
- Non-functional architecture: scalability, resilience, observability, DR, SLAs.
- Technical architecture: reference models, interim and target-state design, roadmaps.
- DevOps: manage architecture deliverables, decisions, and cross-system dependencies as Azure DevOps work items and keep backlogs visible and current across the teams.
- (useful, not mandatory)
- Enterprise frameworks: TOGAF/Zachman/ArchiMate.
- Integration architecture: APIs, events, microservices, messaging, security boundaries.
- Data architecture familiarity: Fabric, data governance, modelling, quality & lineage.
- Security-by-design: IAM, encryption, threat modelling, compliance.
- Cloud architecture familiarity: Azure, identity, security, cost optimisation.
What Chanel can offer you
Chanel provides an inclusive environment that encourages personal growth and collective progress. You’ll gain exposure to complex.
ERP Ecosystem Architect in London employer: Chanel, Inc.
Chanel is an exceptional employer, offering a dynamic and inclusive work environment in London that fosters personal growth and innovation. As part of the D365 HERO Programme, employees are empowered to tackle complex challenges within a global transformation initiative, while benefiting from collaborative teamwork and opportunities for professional development. With a strong emphasis on standardisation and architectural excellence, Chanel provides a unique platform for individuals to make a meaningful impact in a fast-paced, technology-driven landscape.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Ecosystem Architect in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in ERP. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how you've tackled complex problems in past roles. Let them see the value you can bring to their team.
✨Tailor Your Approach
Every company is different, so make sure you understand their specific needs and challenges. When you apply through our website, highlight how your skills align with their goals, especially in areas like D365 integration.
✨Follow Up
After interviews or networking events, drop a quick thank-you email. It shows you're genuinely interested and keeps you on their radar. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace ERP Ecosystem Architect in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with ERP systems, especially D365. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Technical Skills:Since this role is all about technical architecture, be sure to include specific examples of your work with application architecture, integration patterns, and any cloud migration initiatives. We love seeing concrete evidence of your expertise!
Communicate Clearly:Your written application should reflect the clear communication skills we value. Use straightforward language and structure your thoughts logically. Remember, you’re demonstrating your ability to simplify complex ideas right from the start!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chanel, Inc.
✨Know Your D365 Inside Out
Make sure you’re well-versed in Microsoft Dynamics 365, especially its architecture and integration capabilities. Brush up on the latest features and updates, as this will show your enthusiasm and commitment to staying current in the field.
✨Demonstrate Your Stakeholder Management Skills
Prepare examples that showcase your ability to manage stakeholders across different regions and divisions. Highlight how you've built trust and adapted your communication style to suit various audiences, as this is crucial for the role.
✨Simplify Complexity
Practice explaining complex technical concepts in simple terms. You might be asked to clarify how you would approach a specific integration challenge, so being able to break it down will demonstrate your structured thinking and problem-solving skills.
✨Showcase Your Leadership in Technical Delivery
Be ready to discuss your experience in leading cross-functional teams and ensuring architectural standards are met. Share specific instances where you’ve facilitated alignment and made decisions that positively impacted project outcomes.
