At a Glance
- Tasks: Lead transformative HR initiatives and ensure successful delivery of strategic priorities.
- Company: Join the iconic luxury brand, CHANEL, known for its innovation and excellence.
- Benefits: Gain exposure to senior leaders, competitive salary, and opportunities for personal growth.
- Other info: Collaborative environment focused on inclusivity and personal development.
- Why this job: Shape the future of HR at CHANEL and make a real impact on global transformation.
- Qualifications: Experience in large-scale transformations and strong stakeholder management skills required.
The predicted salary is between 75600 - 92400 £ per year.
About the job
The PMO Senior Manager enables the successful delivery of CHANEL’s People & Organisation (HR) transformation agenda by bringing structure, visibility and execution discipline to our most strategic priorities.
As a key member of the P&O Transformation Office, you will orchestrate complex initiatives as one integrated portfolio, helping leaders manage interdependencies, make informed decisions and translate ambition into measurable impact.
Working closely with senior leaders across P&O, Finance, Technology and the business, you will create the transparency, challenge and momentum needed to deliver transformation outcomes with confidence.
This is an opportunity to help shape the future of the People & Organisation function at CHANEL.
- What impact you create at Chanel
- 1. Transformation Planning & Delivery Orchestration
- Maintain an integrated transformation roadmap with clear visibility of milestones, dependencies and critical decisions.
- Connect initiatives, teams and stakeholders to enable coordinated execution across the transformation portfolio.
- Monitor programme health, surfacing risks, bottlenecks and opportunities to accelerate progress.
- Translate strategic objectives into actionable plans, measurable outcomes and disciplined delivery rhythms.
- 2. Governance, Decision-Making & Executive Alignment
- Maintain the Transformation Office governance rhythm, including leadership forums, steering committees and decision processes.
- Prepare sharp materials, insights and recommendations that support executive alignment and strategic decisions.
- Maintain visibility of actions, decisions, risks and escalations to ensure accountability and timely follow-through.
- Create transparency across interdependencies and help resolve cross-functional challenges.
- 3. Performance, Value Realisation & Risk Management
- Leverage data, digital tools and AI-enabled approaches to strengthen portfolio intelligence, anticipate risks and dependencies, streamline dashboards, metrics and reporting and provide leaders with timely, actionable insights.
- Track benefits, value creation and strategic objectives to ensure transformation investments translate into impact, in close alignment with Finance.
- Proactively manage risks, issues and dependencies, escalating where needed with clear mitigation options.
- 4. Operational Excellence & Transformation Capability
- Establish consistent programme management standards, governance processes and delivery controls.
- Maintain key documentation, deliverables and artefacts to a high professional standard.
- Improve tools, processes and ways of working to strengthen transformation delivery across P&O.
- Build collaboration, engagement and accountability across the Transformation Office and wider programme community.
- You are energised by
- Shaping and delivering global transformation priorities that strengthen People & Organisation.
- Working at the intersection of strategy and execution, turning ambition into measurable outcomes.
- Partnering with senior leaders across functions and geographies to solve complex organisational challenges.
- Creating clarity, alignment and momentum across multiple priorities and stakeholders.
- What you will bring
Experience and Knowledge
- Significant experience in large-scale transformation, PMOs or strategic portfolios within complex global organisations.
- Strong expertise in governance, planning, reporting, risk management and executive stakeholder engagement.
- Proven ability to operate in matrixed environments with multiple stakeholders and competing priorities.
- Strong understanding of AI-enabled PMO practices, with experience using AI and digital tools to enhance portfolio insights, reporting, risk identification, decision support and delivery effectiveness.
- Knowledge of retail or luxury environments.
- Leadership skills
- Strong organisational discipline, with the confidence to navigate ambiguity and evolving priorities.
- Excellent stakeholder management and influencing skills with senior leaders and cross-functional teams.
- Analytical mindset, with the ability to connect information, identify implications and frame choices.
- Ability to bring clarity and pace without creating unnecessary process.
- Collaborative, resilient and proactive, with a strong sense of ownership.
- What Chanel can offer you
- The opportunity to play a meaningful role in shaping the future of People & Organisation at Chanel, with visibility across a broad and ambitious transformation agenda.
- Exposure to complex, strategic challenges and the opportunity to work closely with senior leaders and colleagues across P&O, Finance, Technology and the business.
- The chance to broaden your transformation expertise, from portfolio orchestration and governance to value realisation and executive decision-making.
- An environment where you can bring your perspective and experience to shape better ways of working, while continuing to learn from different functions, markets and areas of expertise.
- A role that combines strategic perspective with tangible impact, allowing you to see how your contribution helps turn transformation ambition into lasting organisational outcomes.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
As we value the perspective, experience and potential you could bring to Chanel.
Chanel PMO Senior Manager, HR Transformation in London employer: Chanel, Inc.
CHANEL is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead impactful global initiatives in Travel & Expense management. Enjoy the unique advantage of working for a prestigious brand that values innovation and collaboration, while also offering competitive benefits and a supportive environment for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Chanel PMO Senior Manager, HR Transformation in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Chanel PMO Senior Manager, HR Transformation at Chanel, Inc.!
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Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Chanel, Inc. or be willing to refer you for that Chanel PMO Senior Manager, HR Transformation position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Chanel, Inc. who’s on the lookout for their next Chanel PMO Senior Manager, HR Transformation star!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Chanel PMO Senior Manager, HR Transformation role at Chanel, Inc.!
We think you need these skills to ace Chanel PMO Senior Manager, HR Transformation in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Chanel, Inc.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Chanel, Inc.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Chanel, Inc.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
