Chanel Inc. is implementing a global O2C transformation using Microsoft Dynamics 365 to harmonize ERP across regions.
The Business Process Lead will own end-to-end O2C workflows, customer setup, orders, billing and collections while ensuring data integrity and standardized processes. You will lead cross-functional workshops with Regions and Divisions, drive continuous improvement, and enforce the Fix, Flex, Free framework to balance standardization with regional needs.
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Global O2C Process Leader, D365 Expert employer: Chanel, Inc.
CHANEL is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead impactful global initiatives in Travel & Expense management. Enjoy the unique advantage of working for a prestigious brand that values innovation and collaboration, while also offering competitive benefits and a supportive environment for professional development.