At a Glance
- Tasks: Engage clients with personalised beauty experiences and drive sales through product knowledge.
- Company: Join CHANEL, a luxury brand celebrating individuality and creative freedom.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and access to London attractions.
- Other info: This role offers exposure to a heritage brand and opportunities for career development.
- Why this job: Be part of a dynamic team, create meaningful client experiences, and grow in a supportive environment.
- Qualifications: Experience in client-facing roles with a passion for fragrance and beauty is essential.
The predicted salary is between 28800 - 43200 £ per year.
Apply locations: London | Full time | Posted 19 Days Ago | Job Requisition ID: JOBREQ00095868
Role: Fragrance & Beauty Sales Consultant
Location: John Lewis Oxford Street, with responsibilities across Harrods Knightsbridge, Selfridges Oxford Street, Peter Jones, St Pancras Boutique, Covent Garden Boutique, and Battersea Power Station Boutique
Contract: Permanent, 37.5 hours/week, any 5 days in 7
CHANEL is an independent company committed to creative freedom, nurturing human potential, and making a positive impact globally. As Gabrielle Chanel stated, "In order to be irreplaceable, one must always be different." At CHANEL, we celebrate individuality and support our team members' journeys with the brand. Our mission at CHANEL Beauty is to highlight each person's uniqueness and empower clients to express themselves through our fragrances, makeup, and skincare.
Your role @CHANEL: As a Fragrance & Beauty Sales Consultant, you will be a key ambassador, embodying our values and DNA. Leveraging your experience, CHANEL will enable you to:
- Demonstrate passion and knowledge in Fragrance, Makeup, and Skincare
- Create authentic, personalized experiences tailored to clients' needs
- Ensure excellence in client service according to CHANEL’s standards
- Build and nurture long-term client relationships to increase loyalty
- Contribute to sales through product knowledge, clienteling tools, events, and cross-category selling
- Maintain an omni-channel approach for seamless in-store and online experiences
- Collaborate within a diverse team to achieve collective goals
What you will bring to the role:
- Proven experience in a client-facing role with a service-oriented approach
- Confidence in applying product expertise to meet client needs
- Good knowledge of Fragrance & Beauty products to close sales
- Empathy and active listening skills to adapt to client needs
- Enthusiasm for Fragrance & Beauty, demonstrated to clients and team
- Problem-solving attitude to handle obstacles positively
What energizes you:
- Creating meaningful client experiences
- Achieving targets and KPIs for sustainable growth
- Keeping up with beauty trends and self-learning
- Thriving in a fast-paced, collaborative environment
What you will gain:
- Experience with a heritage luxury brand known for innovation
- Supportive environment with coaching and career development
- Exposure to a House of creation through training and conferences
Benefits include:
- Health: Private Medical Insurance, Online GP, Cycle Scheme
- Financial: Pension, Life Assurance, Retail Discounts
- Mental Wellbeing: Employee Assistance Programmes
- Lifestyle: Discounted access to London attractions, product discounts, employee sales
- Recognition: Service Awards, vouchers, extra holidays
*Benefits are subject to eligibility and may change over time.
CHANEL fosters an inclusive culture that values diversity and personal growth. We encourage your application and look forward to your potential contribution.
Fragrance & Beauty Sales Consultant - London (Mobile) employer: Chanel, Inc.
CHANEL is an exceptional employer that champions creative freedom and individual growth, making it a perfect fit for those passionate about the beauty industry. With a commitment to nurturing talent, employees benefit from comprehensive training, career development opportunities, and a supportive work culture that values diversity and personal expression. Working in iconic London locations such as John Lewis Oxford Street and Harrods, team members enjoy not only competitive benefits but also the chance to create meaningful client experiences in a dynamic and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fragrance & Beauty Sales Consultant - London (Mobile)
✨Tip Number 1
Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Being able to discuss specific products and their unique features will show your passion and knowledge during the interview.
✨Tip Number 2
Practice your client engagement skills by role-playing different scenarios. This will help you demonstrate your ability to create personalised experiences and build long-term relationships with clients, which is crucial for this role.
✨Tip Number 3
Stay updated on current beauty trends and industry news. Showing that you are knowledgeable about the latest developments in fragrance and beauty will impress your interviewers and highlight your enthusiasm for the field.
✨Tip Number 4
Network with current or former employees of CHANEL if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Fragrance & Beauty Sales Consultant - London (Mobile)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Fragrance & Beauty Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion:In your cover letter, express your enthusiasm for the beauty industry and your knowledge of fragrance, makeup, and skincare. Use specific examples to demonstrate your passion and how it translates into excellent client service.
Highlight Relevant Experience:Make sure to detail any previous client-facing roles in your CV. Emphasise your service-oriented approach and any achievements related to sales targets or client relationship building.
Personalise Your Application:Address your application to the hiring manager if possible, and include a brief statement about why you want to work specifically for CHANEL. This shows that you've done your research and are genuinely interested in the brand.
How to prepare for a job interview at Chanel, Inc.
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for fragrance and beauty during the interview. Share personal experiences with products you love and how they have impacted your life. This will demonstrate your genuine interest in the role and align with CHANEL's values.
✨Know Your Products
Familiarise yourself with CHANEL's range of fragrances, makeup, and skincare products. Be prepared to discuss specific items and their unique features. This knowledge will help you answer questions confidently and show that you can provide excellent client service.
✨Emphasise Client Relationships
Highlight your experience in building long-term client relationships. Share examples of how you've tailored experiences to meet individual client needs, as this is crucial for a role focused on creating authentic connections and loyalty.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully navigated challenges in a client-facing role. Show how your problem-solving attitude can contribute positively to the team and enhance the overall client experience at CHANEL.
