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- Tasks: Engage clients with your passion for fragrance and beauty, creating personalised experiences.
- Company: Join CHANEL, a luxury brand known for its creativity and positive impact on the world.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and employee recognition programmes.
- Why this job: Be part of a collaborative team, learn from industry leaders, and grow your career in luxury.
- Qualifications: Experience in client-facing roles, strong product knowledge, and a passion for beauty are essential.
- Other info: This is a fixed-term role covering maternity leave until August 2026.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Fixed Term Fragrance & Beauty Sales Consultant – Selfridges Manchester Exchange page is loaded
Fixed Term Fragrance & Beauty Sales Consultant – Selfridges Manchester Exchange
Apply locations Manchester time type Full time posted on Posted Yesterday job requisition id JOBREQ00103518
Fixed Term Fragrance & Beauty Sales Consultant
Location: Selfridges Manchester Exchange
Contract: Fixed Term MAT Cover until August 2026, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in everyperson and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL’s rituals and standards
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role:
- Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
- Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
- Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
- Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
- Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
- Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by:
- Fostering meaningful client experience
- Achieving sustainable growth and performance based on targets and KPI’s
- Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
- Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
- You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
- We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
- You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
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Fixed Term Fragrance Specialist - Selfridges Manchester Exchange employer: Chanel, Inc.
Contact Detail:
Chanel, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Fragrance Specialist - Selfridges Manchester Exchange
✨Tip Number 1
Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Being able to discuss specific products and their unique features will show your passion and knowledge during any interactions.
✨Tip Number 2
Practice your client engagement skills. Since the role emphasises building long-lasting relationships, think of ways to create a personalised experience for potential clients, showcasing your ability to listen and adapt to their needs.
✨Tip Number 3
Stay updated on the latest trends in the fragrance and beauty industry. This will not only enhance your product knowledge but also demonstrate your enthusiasm and commitment to self-learning, which is highly valued by CHANEL.
✨Tip Number 4
Network with current or former employees of CHANEL if possible. They can provide insights into the company culture and expectations, helping you tailor your approach when you apply through our website.
We think you need these skills to ace Fixed Term Fragrance Specialist - Selfridges Manchester Exchange
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Fragrance & Beauty Sales Consultant at CHANEL. Tailor your application to highlight relevant experiences that align with the job description.
Showcase Your Passion: In your cover letter and CV, express your enthusiasm for fragrance and beauty products. Mention any relevant experience or knowledge that demonstrates your passion and how it can benefit CHANEL.
Highlight Client Experience: Since the role is client-facing, emphasise your previous experience in delivering excellent customer service. Use specific examples to illustrate how you've created memorable client experiences in the past.
Tailor Your CV: Make sure your CV is tailored to the job. Include keywords from the job description, such as 'client loyalty', 'product knowledge', and 'collaborative environment', to ensure it stands out to recruiters.
How to prepare for a job interview at Chanel, Inc.
✨Show Your Passion for Fragrance and Beauty
Make sure to express your enthusiasm for fragrance and beauty products during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with CHANEL's values and mission.
✨Demonstrate Client-Centric Skills
Prepare examples of how you've provided excellent client service in previous roles. Highlight your ability to listen actively and tailor your approach to meet individual client needs, which is crucial for a role at CHANEL.
✨Know Your Products
Familiarise yourself with CHANEL's fragrance and beauty lines before the interview. Being able to discuss specific products and their unique features will showcase your product knowledge and help you connect with the interviewers.
✨Emphasise Team Collaboration
CHANEL values a collaborative environment, so be ready to discuss how you've worked effectively within a team. Share examples of how you contributed to collective goals and supported your colleagues in achieving success.
