Fixed Term Contract Team Manager, Harrods Accessories

**Team Manager****Location: CHANEL, Harrods Accessories****Contract: Fixed Term Contract, Full Time**CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.YOUR ROLE @CHANEL:To lead from the front and act as a strong presence on the floor, ensuring an exceptional client journey through impeccable service, team inspiration and seamless day to day operations, upholding CHANEL’s standards of excellence in every client interaction. The role of a Team Manager acts as a vital link between the boutique team and senior management, aligning daily performance with CHANEL’s strategic vision.WHAT IMPACT YOU CREATE AT CHANELTeam management and Client Experience* Acting as the bridge between the shopfloor and the senior management team.* Prominent figure on the floor, leading the team with a collaborative approach.* Reporting into the Assistant Managers and ultimately the Boutique Director, providing constant feedback and solving any difficult scenarios as and when they arise, as well as celebrating successes!* Motivate and inspire the team to deliver the ultimate Chanel experience* Coach the team to ensure and maintain the shopfloor to a luxury standard (VM, wrapping, replenishment).Feedback to the Management team on department performance in terms of sales, merchandising and action plans to elevate the client experience.WHAT YOU WILL BRING TO THE ROLEGreat communication skillsDiplomacy and the ability to filter messages from Senior Managers to the floor and vice versa.The ability to make decisionsWHAT WILL YOU GAIN FROM THIS EXPERIENCEBENEFITS AT CHANELOur employee benefits have been created to support you across your professional and personal life by offering you:Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories\\*Benefits are eligibility dependant and subject to change at any time*At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.*Exceptional creation and client experience #J-18808-Ljbffr