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For Companies At a Glance
- Tasks: Lead the technical architecture for a global ERP transformation using Microsoft Dynamics 365.
- Company: Join Chanel, a luxury brand known for innovation and excellence.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Collaborate with diverse teams and drive innovation across global systems.
- Why this job: Shape the future of ERP solutions in a fast-paced, impactful environment.
- Qualifications: 10 years in ERP architecture with strong stakeholder management skills.
The predicted salary is between 80000 - 100000 ÂŁ per year.
About the Context
The D365 HERO Programme is a multiâyear global transformation delivering a harmonised Microsoft Dynamics 365 Finance & Operations solution across all regions, replacing regional ERPs and enabling a standardised global core model. The programme manages deep integration with the wider ecosystem including POS, WMS, EDI, middleware, retail, and enterprise systems. The D365 Ecosystem Technical Architect plays a critical role within the Solution Architecture team in ensuring technical integrity and scalability excellence across this landscape.
Your role @ Chanel
As the D365 Ecosystem Architect, you act as the technical solution authority across a complex enterprise environment. You bring solution clarity by driving alignment across various teams with different priorities, ways of working to achieve solution standardisation. You sit at the intersection of business strategy, solution design, and delivery execution, shaping how D365 integrates and evolves globally. You work closely with integration architects, solution architects, developers, engineering/product teams and cross functional teams. This role demands structured thinking, clear communication, and the ability to simplify complexity within a fastâpaced transformation.
The impact you can create at Chanel
- EndâtoâEnd Technical Solution Architecture Ownership
- Coordinate endâtoâend architecture across parallel workstreams/programmesâaligning scope boundaries, ownership, dependencies, and sequencingâto prevent divergence/duplicated solutions and avoid solution gaps in endâtoâend processes.
- Create and own the End 2 End multi system technical architecture blueprint for D365 that connects with Power Platform, Azure services, Fabric, key Tierâ1 systems and any regional applications.
- Ensure cohesive, scalable, and secure endâtoâend technical solutions across regions.
- Shape and evolve the longâterm architecture roadmap.
- Technical Leadership & Delivery Oversight
- Assess endâtoâend solution impact of changes and ensure they are reflected in architecture decisions, technical specifications, and delivery plans across teams.
- Enforce architectural standards, extensibility models, and event-driven patterns.
- Review and approve specifications, customisations, and integrations that impact end to end process flows across multiple systems.
- Facilitate crossâsystem design alignment with solution owners (POS, WMS, EDI, middleware, data platform, identity/security), ensuring decisions are understood, documented, and governable.
- Support environment and build strategy by working closely with the Product Team Technical Manager.
- Quality Assurance & Development Governance
- Ensure development follows Microsoftârecommended patterns (extensions, eventâdriven design) and solution architecture guardrails.
- Integration & Data Architecture Support
- Support integration architects to enforce integration patterns, API design, messaging, and middleware.
- Oversee data migration standards and contribute to data governance strategy.
- Collaborate with Fabric and data teams on reporting requirements, lineage, quality, and master data.
- Continuous Improvement & Innovation
- Stay abreast of Microsoftâs D365 and Power Platform roadmap (Aligning with internal Chanel Power Platform Roadmap).
- Recommend enhancements and optimisation opportunities and contribute to the solution roadmap.
- Solution Risk & Governance
- Maintain the End-to-End solution risk register and mitigation plans.
- Ensure consistent architectural guardrails across global teams and partners.
- Uphold nonâfunctional requirements (performance, resilience, security).
- Typical Deliverables
- Core solution architecture artefacts for the D365 ecosystem (target-state views, integration maps, NFRs, infrastructure/infosec and Azure service considerations).
- Confirm the endâtoâend scope of technical specifications (internal and partner) across D365, integrations, Power Platform, and Tierâ1 systems, working with stakeholders and system owners to align responsibilities, interfaces, and delivery expectations.
- End to End solution risk register and mitigation plans.
- Contributions to solution roadmap and multiâinstance strategy.
You are energized by
- Working within a complex landscape global systems, Multiple ERP (D365,SAP,AX), Multiple POS (Oracle, Cegid, Dynamics, TTPOS), WMS (D365,Manhattan), BI systems.
- Solving integration and data challenges across a highâvolume, multiâregion landscape.
- Bringing clarity and translating complex needs into simple, actionable technical designs.
- Championing standardisation, guiding teams on when to extend vs. use outâofâtheâbox capabilities.
- Collaborating with architects, infrastructure teams, product owners, developers, and enterprise teams to drive aligned outcomes.
- Enforcing architectural guardrails that keep the global solution consistent and resilient and elevating technical capability across partners.
- Working in a fastâpaced transformation where architectural decisions have real business impact. Turning complex problems into wellâstructured solutions and clear documentation.
- Keeping ahead of Microsoftâs roadmap and identifying opportunities to innovate and optimise.
What you will bring
- Experience
- 10 years in ERP as a Solution/Technical Architect or Technical/Functional Lead â preferable in D365 F&O or AX 2012 but not mandatory.
- Proven experience owning endâtoâend solution scope across a complex, highâintegration, enterpriseâscale multiâsystem ecosystem, aligning parallel workstreams on scope boundaries, system ownership, dependencies, and sequencing across teams and divisions.
- Experience with modernisation initiatives: cloud migration, modularisation, API-driven architecture.
- CrossâFunctional Soft Skills
- Strong stakeholder management across divisions and regions: builds trust, listens actively, and adapts communication style to different audiences.
- Facilitation and alignment: leads workshops to converge on scope, ownership boundaries, and architectural decisions across parallel workstreams.
- Influence without authority: able to challenge constructively, navigate differing priorities, and gain commitment to standardisation and global guardrails.
- Conflict resolution and negotiation: mediates tradeâoffs (time/cost/risk/complexity) and drives timely decisions when teams disagree.
- Comfortable operating in ambiguity: creates clarity from incomplete information and maintains momentum in a fastâpaced programme environment.
- Communication: produces clear decision papers, options, and recommendations that enable fast, informed governance.
- Coaching and collaboration mindset: elevates architecture quality across internal teams and partners through feedback, guidance, and pragmatic guardrails.
- Skilled at documenting architecture artefacts for business and technical audiences.
- Architecture Skills
- Application architecture: DDD, modular monoliths, microservices, API gateways.
- Non-functional architecture: scalability, resilience, observability, DR, SLAs.
- Technical architecture: reference models, interim and target-state design, roadmaps.
- DevOps: manage architecture deliverables, decisions, and cross-system dependencies as Azure DevOps work items and keep backlogs visible and current across the teams.
- (useful, not mandatory)
- Enterprise frameworks: TOGAF/Zachman/ArchiMate.
- Integration architecture: APIs, events, microservices, messaging, security boundaries.
- Data architecture familiarity: Fabric, data governance, modelling, quality & lineage.
- Security-by-design: IAM, encryption, threat modelling, compliance.
- Cloud architecture familiarity: Azure, identity, security, cost optimisation.
What Chanel can offer you
Chanel provides an inclusive environment that encourages personal growth and collective progress. Youâll gain exposure to complex.
ERP Ecosystem Architect employer: Chanel, Inc.
Contact Detail:
Chanel, Inc. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land ERP Ecosystem Architect
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Chanel. Building relationships can open doors that a CV just can't.
â¨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for a technical interview or a practical assessment. This is your moment to shine and demonstrate how you can tackle complex problems on the spot.
â¨Tip Number 3
Be ready to chat about your past projects. Prepare some stories that highlight your experience with ERP systems, especially D365. We want to hear how you've solved integration challenges and led teams to success!
â¨Tip Number 4
Don't forget to follow up! After interviews, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, itâs a great way to reiterate your interest in the role.
We think you need these skills to ace ERP Ecosystem Architect
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the D365 Ecosystem Architect role. Highlight your experience in ERP systems and how you've tackled complex integration challenges.
Showcase Your Communication Skills: Since this role involves a lot of collaboration, emphasise your ability to communicate clearly and effectively. Share examples of how you've facilitated discussions or led workshops to drive alignment across teams.
Demonstrate Technical Expertise: Donât shy away from showcasing your technical skills! Detail your experience with application architecture, integration patterns, and any relevant tools like Azure DevOps. This will help us see your fit for the technical demands of the role.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Chanel, Inc.
â¨Know Your D365 Inside Out
Make sure you have a solid understanding of Microsoft Dynamics 365, especially its architecture and integration capabilities. Brush up on the latest features and updates, as well as how they can be applied in a multi-system environment. This will show your potential employer that you're not just familiar with the system but are also proactive about staying current.
â¨Demonstrate Your Stakeholder Management Skills
Prepare examples that showcase your ability to manage stakeholders across different regions and divisions. Think about times when you've had to adapt your communication style or mediate conflicts. Being able to illustrate your experience in building trust and facilitating alignment will set you apart.
â¨Simplify Complexity
As an ERP Ecosystem Architect, you'll need to translate complex technical needs into simple, actionable designs. Practice explaining intricate concepts in layman's terms. During the interview, aim to demonstrate how you can bring clarity to complex situations, which is crucial for this role.
â¨Showcase Your Continuous Improvement Mindset
Be ready to discuss how you've contributed to continuous improvement initiatives in past roles. Highlight any experiences where you've recommended enhancements or optimisations, particularly in relation to cloud migration or API-driven architecture. This will show that you're not just a problem-solver but also someone who actively seeks to innovate.