At a Glance
- Tasks: Create memorable client experiences in fragrance and beauty while achieving sales targets.
- Company: Join the iconic luxury brand CHANEL, known for its timeless heritage.
- Benefits: Enjoy competitive pay, health perks, discounts, and a supportive work environment.
- Other info: Opportunities for personal growth and development within a diverse and inclusive culture.
- Why this job: Be part of a creative team that empowers you to make a real impact.
- Qualifications: Experience in retail and a passion for client engagement are essential.
The predicted salary is between 18900 - 23100 £ per year.
Location: Fenwick Colchester
Contract: Fixed Term/MAT Cover 12 months, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
What impact you can create at CHANEL:
- Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels
- Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling
- Deliver expert personalised consultations that captivate and educate clients
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
- Help achieve individual and counter sales targets & KPIs
What you will bring to the role:
- Experience in a client-facing retail environment
- A passion for client experience
- Ability to quickly build rapport and create meaningful client connections
- A collaborative and team-first mindset
You are energised by:
- Creating memorable experiences for clients
- Working in a collaborative environment that encourages people to perform their best
- Using empathy and insight to understand client needs
- Achieving sustainable growth and performance based on targets and KPIs
- Contributing in the on-going and companywide version of sustainability
Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, Promoting the autonomy of women.
What will you gain from this experience:
- The opportunity to be part of a globally recognised luxury brand known for its timeless heritage
- You will be empowered to take ownership of your impact within CHANEL
- You will work alongside inspirational colleagues and managers that will coach and develop you throughout your CHANEL career journey
- You will be immersed in a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester employer: Chanel, Inc.
Chanel, Inc. is an exceptional employer that fosters a vibrant work culture centred around luxury and sustainability. Employees at the New Bond Street location benefit from comprehensive training and development opportunities, allowing them to grow within the prestigious fashion industry while delivering unparalleled client experiences. With a commitment to collaboration and excellence, Chanel offers a unique environment where passion for fashion meets meaningful career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Chanel, Inc.:Don’t forget to personalise your application for Chanel, Inc.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Chanel, Inc.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Chanel, Inc. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Chanel, Inc. and contribute positively during your temporary stint.
