At a Glance
- Tasks: Elevate the makeup category through immersive consultations and engaging events.
- Company: Join a globally recognised luxury brand with a commitment to sustainability.
- Benefits: Enjoy private medical insurance, pension, retail discounts, and arts & culture ticket discounts.
- Other info: Empowerment to take ownership of your impact and excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a creative environment.
- Qualifications: Passion for client experience and strong understanding of makeup artistry.
The predicted salary is between 30000 - 40000 £ per year.
Location: Selfridges, Oxford Street. Contract: Permanent, 37.5 hours per week, any 5 days in 7.
Role Overview
As a Makeup Artist, you will play a key role in elevating the makeup category through immersive consultations, storytelling, and service‑led experiences that connect clients deeply with our brand. You will also promote skincare and fragrance, lead by example in delivering a best‑in‑class client experience, support business growth through events and masterclasses, and act as a mentor and ambassador to colleagues.
Responsibilities
- Build long‑lasting client relationships through a tailored, memorable experience both in‑store and through digital channels.
- Deliver expert, personalised makeup consultations that captivate and educate clients.
- Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues.
- Host masterclasses and in‑store events to elevate the makeup category.
- Use clienteling and data‑capture tools to actively recruit new clients and grow the client portfolio.
- Help achieve individual and counter sales targets & KPIs.
Qualifications & Experience
- A collaborative and team‑first mindset.
- A passion for client experience.
- The ability to quickly build rapport and create meaningful client connections.
- Confidence in delivering makeup masterclasses and engaging events.
- A strong understanding of makeup artistry.
- Experience in a client‑facing retail environment.
Values & Culture
We are committed to sustainability – a key performance driver – and embed it into our ways of working. The House Sustainability Ambitions include:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What You’ll Gain
- The opportunity to be part of a globally recognised luxury brand known for its timeless heritage.
- Empowerment to take ownership of your impact within CHANEL.
- Additional makeup training to develop your skillset.
Benefits
- Physical Wellbeing: Private Medical Insurance covering pre‑existing medical conditions and the ability to add family members, Online GP App with 24/7 appointments, Cycle Scheme participation for a tax‑exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and retail discounts across multiple retailers.
- Mental Wellbeing: Employee Assistance Programmes and other support lines.
- Lifestyle: Arts & Culture ticket discounts across major London attractions, CHANEL product discounts and employee‑only sales.
- Employee Recognition: Service Awards Programme offering CHANEL products, retail vouchers and additional holidays across milestones.
Makeup Artist - Selfridges Oxford Street in City of Westminster employer: Chanel, Inc.
As a Makeup Artist at Selfridges Oxford Street, you will thrive in a vibrant and dynamic environment that champions creativity and client engagement. With a commitment to sustainability and employee growth, the company offers extensive training opportunities, competitive benefits including private medical insurance and lifestyle discounts, and a culture that values collaboration and personal impact. Join a globally recognised luxury brand where your passion for makeup artistry can flourish while making meaningful connections with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist - Selfridges Oxford Street in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chanel, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chanel, Inc.!
We think you need these skills to ace Makeup Artist - Selfridges Oxford Street in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chanel, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chanel, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chanel, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chanel, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
