At a Glance
- Tasks: Create unforgettable experiences for clients while sharing your passion for fragrance and beauty.
- Company: Join CHANEL, a brand that values creativity and positive impact.
- Benefits: Enjoy private medical insurance, retail discounts, and a supportive work environment.
- Other info: Work in a collaborative team and contribute to sustainability initiatives.
- Why this job: Be a CHANEL ambassador and make a real difference in clients' lives.
- Qualifications: Experience in retail and a passion for client relationships are essential.
The predicted salary is between 25000 - 30000 £ per year.
Location: Harrods Knightsbridge. Contract: Fixed Term/MAT Cover until November 2026, 37.5 hours/week, any 5 in 7 days.
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different”—Gabrielle Chanel.
Role Summary
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador. You will play a key role in our mission, embodying our values and DNA.
Responsibilities
- Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
- Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling.
- Deliver expert personalised consultations that captivate and educate clients.
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
- Help achieve individual and counter sales targets & KPIs.
Requirements
- Experience in a client‑facing retail environment.
- Passion for client experience.
- Ability to quickly build rapport and create meaningful client connections.
- Collaborative and team‑first mindset.
What Energizes You
- Creating memorable experiences for clients.
- Working in a collaborative environment that encourages people to perform their best.
- Using empathy and insight to understand client needs.
- Achieving sustainable growth and performance based on targets and KPIs.
- Contributing to CHANEL’s sustainability initiatives.
Benefits
- Private Medical Insurance (pre‑existing conditions covered; family members addable).
- Online GP App with 24/7 appointments.
- Cycle Scheme participation for a tax‑exempt bike and/or accessories.
- Pension, Life Assurance and retail discounts across multiple retailers.
- Employee Assistance Programmes and other support lines.
- Arts & Culture ticket discounts and CHANEL product discounts.
- Employee Recognition: Service Awards Programme offering recognitions.
Company Commitment
CHANEL promotes an inclusive culture, diversity, and equal opportunity for all.
Fixed Term Fragrance & Beauty Sales Consultant - Harrods Knightsbridge in City of Westminster employer: Chanel, Inc.
CHANEL is an exceptional employer that fosters a vibrant and inclusive work culture at its prestigious Harrods Knightsbridge location. Employees benefit from comprehensive perks such as private medical insurance, a supportive employee assistance programme, and opportunities for personal growth through training and recognition initiatives. With a strong commitment to sustainability and a focus on creating memorable client experiences, CHANEL empowers its team members to thrive in a collaborative environment while embodying the brand's values.
StudySmarter Expert Advice🤫
We think this is how you could land Fixed Term Fragrance & Beauty Sales Consultant - Harrods Knightsbridge in City of Westminster
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Fixed Term Fragrance & Beauty Sales Consultant - Harrods Knightsbridge in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Chanel, Inc.:Don’t forget to personalise your application for Chanel, Inc.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Chanel, Inc.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Chanel, Inc. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Chanel, Inc. and contribute positively during your temporary stint.
