At a Glance
- Tasks: Lead a team to create unforgettable client experiences and manage daily retail operations.
- Company: Join CHANEL, a brand that champions creativity and individual uniqueness.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and mental wellbeing support.
- Why this job: Be part of a diverse culture that values personal growth and impactful client interactions.
- Qualifications: Strong leadership, communication skills, and a passion for beauty and client service required.
- Other info: This role is based in Leicester and offers full-time hours.
The predicted salary is between 36000 - 60000 Β£ per year.
Account Manager – Flannels Fosse Park
Account Manager – Flannels Fosse Park
Apply locations Leicester | Full time | Posted Yesterday | Job Requisition ID: JOBREQ00104146
About CHANEL
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
\”In order to be irreplaceable, one must always be different,\” stated founder Gabrielle Chanel. We strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to highlight individual uniqueness and empower our clients to express themselves through exceptional fragrances, makeup, and skincare.
Job Purpose
The Account Manager will lead a passionate team dedicated to creating memorable client experiences. Responsible for retail activities that uphold the brandβs image and market leadership, the role involves managing daily operations and coaching the team.
Key Responsibilities
- Team Leadership: Guide team towards results and personal development, foster an environment of ethics, integrity, and diversity, manage employee relations, facilitate communication, and share brand vision.
- Business Development: Build client portfolio, develop initiatives aligned with brand strategy, manage staff rotas, communicate stock needs, and report to line managers.
- Experience Creation: Lead by example on the sales floor, create personalized client experiences, embrace digital trends, resolve client complaints, and ensure visual standards.
- Brand Ambassador: Demonstrate brand knowledge, implement training, maintain dress and grooming standards.
Skills and Qualities
- Leadership and management skills including strategic thinking, relationship building, coaching, and performance management.
- Soft skills such as communication, curiosity, self-awareness, enthusiasm, and integrity.
Benefits
We offer comprehensive benefits including private medical insurance, pension, retail discounts, mental wellbeing support, cultural discounts, product discounts, recognition programs, and more. Benefits are subject to eligibility and change.
At CHANEL, we foster an inclusive culture that values diversity, personal growth, and collective progress. We encourage applications from all backgrounds, as we value the perspectives and potential you bring.
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Account Manager - Flannels Fosse Park employer: Chanel, Inc.
Contact Detail:
Chanel, Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager - Flannels Fosse Park
β¨Tip Number 1
Familiarise yourself with CHANEL's brand values and mission. Understanding their commitment to individuality and exceptional client experiences will help you align your approach during interviews and discussions.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you fostered a positive environment or improved team performance.
β¨Tip Number 3
Research current trends in the beauty industry, especially those related to retail and client experience. Being knowledgeable about digital trends and customer engagement strategies can set you apart as a candidate.
β¨Tip Number 4
Prepare to discuss how you would handle client complaints and create personalised experiences. Think of scenarios where you've turned a negative situation into a positive outcome, as this is crucial for the role.
We think you need these skills to ace Account Manager - Flannels Fosse Park
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with CHANEL's values and mission. Highlight how your personal values align with their commitment to uniqueness and empowerment in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in team leadership, business development, and client relationship management. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of CHANEL's brand ethos. Mention how you can contribute to creating memorable client experiences.
Highlight Soft Skills: In your application, emphasise your soft skills such as communication, curiosity, and integrity. Provide examples of how these skills have helped you in previous roles, especially in leadership and client-facing situations.
How to prepare for a job interview at Chanel, Inc.
β¨Showcase Your Leadership Skills
As an Account Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully guided teams in the past. Highlight your ability to foster an environment of ethics and integrity.
β¨Demonstrate Brand Knowledge
CHANEL values brand ambassadors who are knowledgeable and passionate about their products. Research CHANEL's history, values, and current offerings. Be ready to discuss how you can embody the brand's image and enhance client experiences.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to create memorable client experiences. Think of specific scenarios where you've resolved client complaints or improved sales through innovative initiatives.
β¨Emphasise Soft Skills
In addition to technical skills, soft skills like communication, curiosity, and enthusiasm are crucial for this role. Prepare examples that showcase these qualities, especially how they have helped you build relationships and manage performance effectively.