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- Tasks: Provide expert parts advice and ensure excellent customer service in a dynamic agricultural environment.
- Company: Join a family-owned business with 90 years of service to the farming community.
- Benefits: Enjoy enhanced holiday, company sick pay, pension, and bespoke training opportunities.
- Why this job: Be part of a leading agricultural dealer and make a real impact on customer satisfaction.
- Qualifications: Knowledge of agricultural parts or similar fields, strong communication skills, and computer literacy.
- Other info: Career progression and job security in a supportive, family-oriented workplace.
The predicted salary is between 28800 - 43200 £ per year.
Chandlers is a family-owned company that strives to retain the family feel of an organisation in today’s fast-moving world. Chandlers policy is to promote staff from within, ensuring that managers and representatives all have grassroots experience. We can feel proud when we look back at 90 years of service to the farming community. We pride ourselves on continuing to give good customer service.
Chandlers (Farm Equipment) Ltd has been servicing the needs of the agricultural, vehicle and grounds care industries for 90 years and is one of the largest AGCO dealers in the UK, supplying new machines and aftersales for Massey Ferguson, Fendt & Valtra, and JCB (via Chandlers RFM), along with a full range of complementary machinery from leading manufacturers.
As An Agricultural Parts Advisor, You Will:
- Provide parts advice to our customers as required to meet their needs, internal and external fairly, efficiently and with courtesy at all times, with a view to maintaining a good relationship between the Company and its customers.
- Deal with all enquiries, orders and queries received (written/telephone/verbal), quickly and efficiently, providing a good service at all times.
- Be involved with the stock control and computer input of parts and goods from a wide range of prestigious agricultural brands.
- Undertake the inspection and receipt of deliveries of goods inwards and accompanying documentation, and to store in a good and proper condition.
8am-5.30pm Monday to Friday, weekend days by department rota with additional overtime when needed.
The Ideal Candidate Will Have:
- A good knowledge of agricultural parts and up-to-date knowledge of this, or equivalent knowledge in a similar field like HGV or the motor industry.
- Excellent customer service and communication skills.
- An eye for detail, accuracy and data entry.
- Experience with working to challenging deadlines.
- Must be computer literate.
- A UK driving licence.
We Offer:
- Enhanced holiday
- Company sick pay
- Company pension
- On-site parking
- Competitive pay
- Career progression
- Bespoke training and development
- Job security working for one of the leading agricultural dealers and the opportunity of working for a family owned and run business.
If you would like to apply, please email or alternatively call 01476 590077 for further information. All applications are treated in strictest confidence.
Agricultural Parts Advisor employer: Chandlers (Farm Equipment) Ltd
Contact Detail:
Chandlers (Farm Equipment) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Parts Advisor
✨Tip Number 1
Get to know the company! Research Chandlers and its values. When you understand their family-oriented approach, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! As an Agricultural Parts Advisor, you'll need to provide top-notch service. Role-play with a friend or family member to get comfortable handling different types of customer queries.
✨Tip Number 3
Show off your knowledge! Brush up on agricultural parts and related industries. Being able to discuss specifics will impress the hiring team and demonstrate your passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Chandlers family.
We think you need these skills to ace Agricultural Parts Advisor
Some tips for your application 🫡
Show Your Passion for Agriculture: When writing your application, let your love for agriculture shine through! Share any relevant experiences or knowledge you have about agricultural parts or machinery. We want to see that you’re genuinely interested in the field and ready to contribute to our family-owned business.
Highlight Customer Service Skills: Since we pride ourselves on excellent customer service, make sure to emphasise your communication skills and any previous experience in customer-facing roles. Tell us how you’ve gone above and beyond to help customers in the past – it’ll really make your application stand out!
Be Detail-Oriented: Accuracy is key in this role, so pay attention to detail in your application. Double-check for any typos or errors, and ensure that all your information is clear and concise. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Chandlers (Farm Equipment) Ltd
✨Know Your Parts
Brush up on your knowledge of agricultural parts and related machinery. Familiarise yourself with brands like Massey Ferguson, Fendt, and Valtra. Being able to discuss specific parts and their applications will show that you’re serious about the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to maintaining good relationships, which is key for this position.
✨Attention to Detail
Since accuracy is crucial in this role, be ready to discuss how you ensure precision in your work. You might want to mention any experience you have with data entry or stock control, as these skills will be highly relevant.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the company culture or career progression opportunities. This shows your interest in the company and helps you determine if it’s the right fit for you.
