Technical Account Manager

Technical Account Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Sell and deliver training courses to decorators and contractors while managing customer accounts.
  • Company: Join a respected manufacturer of sustainable wood restoration products with a collaborative culture.
  • Benefits: Enjoy a competitive salary, bonus potential, 40 days holiday, and an executive company car.
  • Why this job: This role combines sales, coaching, and technical support in a growing company with a family feel.
  • Qualifications: Ideal candidates have experience in timber joinery, excellent communication skills, and a positive attitude.
  • Other info: Perfect for carpenters or decorators looking to transition into a customer-facing role.

The predicted salary is between 30000 - 42000 £ per year.

Do you have practical experience in the timber/joinery or paints sector? Do you have the ability to sell & deliver training courses to decorators, sub contractors and specifiers? If so, we have the role for you! Covering London and everything inside the M25. You will be selling accredited courses and timber restoration solutions that restore and preserve timber from rotting, most often used on windows and doors. Salary up to £43k basic dependent on experience, plus £3600 London weighting, £7k bonus potential, 40 days holiday (including Bank holidays) plus executive type hybrid or electric company car and other attractive benefits. APPLY TODAY!

THE ROLE:

  • As a Technical Account Manager, you\’ll be selling and delivering training courses to end users such as joiners, carpenters, painting contractors and specifiers.
  • You must be confident in your ability to use tools and resins to teach those users to the very highest standards in an engaging, professional and knowledgeable manner.
  • As Technical Account Manager, you will perform inspections on site, both in advance for random sampling of the number and scope of defects and during the start up of a project, by means of preventative assessment and by acting to promote the professional execution of a project.
  • As Technical Sales Executive, you will be covering London and everything inside the M25.
  • You will be account managing a portfolio of customers, as well as target new business.
  • You will on occasion conduct site surveys and projects typically cover Local Authority & Housing Association properties, Schools, National Trust and Heritage properties.
  • You will also work with distributor partners to develop business.
  • You will work closely with your Specification Account Manager colleague, largely with technical support and practical work. This is a mix of sales, coaching and training the specialist applicator, site surveys and technical support.
  • The Technical Account representative will ensure that the CRM system is up to date with relevant accounts and data, including all appointments.

THE SUCCESSFUL CANDIDATE:

  • The successful Technical Account Manager will be an excellent communicator, positive, instantly engaging, with a can do attitude.
  • You will ideally have specialist knowledge both theoretical and practical with regard to the creation and repair of timber rot in timber joinery and the ability to apply this in-house. You will ideally have knowledge of joinery in general.
  • You will have a good knowledge of the behaviour of wood used in timber joinery and paint systems applied to joinery.
  • You will have experience with contractors, local authorities and distributors and possess good training and presentation techniques.
  • You will be organised, able to effectively journey plan and be a confident communicator.
  • You will be required to establish and maintain relationships with their client base.
  • You\’ll be social media savvy and active, to gain new contacts and relationships.
  • As well as being technically strong, you\’ll be a tenacious, outgoing individual, with the ability and confidence to contact \”unknown\” prospects.
  • The ideal candidate will live in the Greater London area or have close access to the M25.

THE COMPANY

  • Our client is a well established, well regarded manufacturer of wood restoration products & associated sundries, used to restore rotten wood on timber windows and doors. The products are sustainable and alleviate the need to replace damaged and rotten timber, breathing new life into the timber.
  • Our client is currently investing in market research and creating a proposition over the next 3 years to deliver growth of 15% per year, so now is a fabulous time to join.
  • They pride themselves as a company that makes decisions together and plans together, they have an open feedback culture, where they expect people to be open and honest about themselves and their colleagues.
  • They foster a growth mind set and have a real family feel.

THE REMUNERATION

  • Basic salary of £38,000- £43,000 dependent on experience.
  • You will also benefit from a £3600 London weighting.
  • Up to £7K annual bonus potential.
  • 32 days holiday, plus 8 Bank holidays.
  • Executive level Electric or Hybrid Company car
  • Pension scheme where the employer will match the employee at any level from 5%- 7% contribution.
  • Private medical and dental cover.
  • Death in Service x4
  • They offer up to £1,000 per person for personal development and training

This is a people centric business, that offer very good training and support and some very nice additional benefits, such as a wellness scheme and regular team get togethers. If you are a carpenter, joiner or decorator, with a positive, engaging personality, perhaps looking to get off the tools but coach and train other tradespeople to be one of our clients\’ approved contractors, then this can move you into a customer facing, sales and service led role. So if you feel you have what it takes, then call Colin Chandler, Nick Harris or Tom Gerrans on 01737 452030 or email your CV to info@chandlerharrisrecruitment.co.uk

Technical Account Manager employer: Chandler Harris Recruitment Ltd

Our client is a leading manufacturer of sustainable wood restoration products, offering a collaborative and open work culture that values feedback and personal growth. With competitive salaries, generous holiday allowances, and a strong focus on employee development, this role as a Technical Account Manager in London provides an excellent opportunity to transition from hands-on work to a rewarding customer-facing position, all while being part of a supportive team that feels like family.
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Contact Detail:

Chandler Harris Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager

✨Tip Number 1

Familiarize yourself with the timber and joinery industry. Understanding the specific challenges and solutions related to timber restoration will help you engage effectively with potential clients and demonstrate your expertise during interviews.

✨Tip Number 2

Network within the industry by attending relevant trade shows, workshops, or seminars. Building relationships with professionals in the field can lead to valuable connections and insights that may help you land the job.

✨Tip Number 3

Showcase your training and presentation skills by offering to conduct free workshops or webinars. This not only demonstrates your ability to teach but also helps you build a reputation as a knowledgeable resource in the timber restoration sector.

✨Tip Number 4

Stay active on social media platforms relevant to the industry. Share insights, articles, and your own experiences to establish yourself as a thought leader, which can attract the attention of hiring managers looking for candidates with a strong online presence.

We think you need these skills to ace Technical Account Manager

Practical experience in the timber/joinery or paints sector
Ability to sell and deliver training courses
Knowledge of timber restoration solutions
Confidence in using tools and resins
Excellent communication skills
Strong presentation techniques
Experience with contractors and local authorities
Organizational skills for effective journey planning
Relationship-building skills
Social media savvy
Technical knowledge of wood behavior in joinery
Ability to conduct site surveys
Tenacity and outgoing personality
Ability to engage with unknown prospects

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your practical experience in the timber/joinery or paints sector. Mention specific roles or projects where you sold or delivered training courses, as this aligns closely with the job requirements.

Showcase Communication Skills: Since the role requires excellent communication and presentation skills, provide examples of how you've effectively communicated with clients or conducted training sessions. This will demonstrate your ability to engage and teach others.

Demonstrate Technical Knowledge: Include details about your knowledge of wood behavior, timber joinery, and paint systems. If you have experience with tools and resins, mention it to show that you can teach these skills to others.

Personalize Your Application: Tailor your CV and cover letter to reflect the company's values and culture. Mention your enthusiasm for working in a people-centric business and your desire to contribute to their growth mindset.

How to prepare for a job interview at Chandler Harris Recruitment Ltd

✨Showcase Your Practical Experience

Make sure to highlight your hands-on experience in the timber/joinery or paints sector. Be prepared to discuss specific projects where you applied your skills, especially in relation to timber restoration and training delivery.

✨Demonstrate Your Communication Skills

As a Technical Account Manager, excellent communication is key. Practice explaining complex concepts in a simple way, as you will need to train decorators and contractors. Use examples from your past experiences to illustrate your ability to engage and inform.

✨Prepare for Technical Questions

Expect questions about wood behavior, joinery techniques, and paint systems. Brush up on your technical knowledge and be ready to discuss how you would apply this knowledge in real-world scenarios, particularly during site surveys and inspections.

✨Emphasize Relationship Building

The role involves managing a portfolio of customers and developing new business. Be ready to talk about your experience in building and maintaining client relationships, and how you plan to leverage social media to expand your network.

Technical Account Manager
Chandler Harris Recruitment Ltd
C
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