At a Glance
- Tasks: Lead a dynamic team in property management and ensure smooth operations.
- Company: Join Chancellors, a leading estate agency with a rich history since 1807.
- Benefits: Enjoy competitive salary, generous holiday allowance, and retail discounts.
- Other info: Hybrid working model after probation and access to professional development.
- Why this job: Step up your career in a supportive environment with excellent growth opportunities.
- Qualifications: Experience in property management and team leadership is essential.
The predicted salary is between 34000 - 34000 £ per year.
Location: The Meadows, Camberley
Brand: Chancellors
Salary: £34,000 plus a further £1,500 in commission
Shift: Monday-Friday 9am-5.30pm
Hybrid working offered after probation period: Alternate weeks - Week 1, 3 days in the office, 2 days at home; Week 2, 2 days in the office, 3 days at home.
About Chancellors: Chancellors is one of the UK’s leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers.
Job Summary and Key Responsibilities:
Reporting to the Regional Property Manager, Chancellors are seeking a Deputy Team Leader of Property Manager to join our dedicated and dynamic team based in Camberley. To be successful within this position, you will be a current Senior Property Manager looking to step up, or a current Team Leader with experience in leading a team within the property industry. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.
Key Responsibilities:
- Conducting morning meetings
- Providing support and guidance with the implementation of new legislation
- Help investigate customer complaints and propose/undertake appropriate responses
- Help to co-ordinate and where possible provide training
- Support the Property Management department through guidance and mentoring to achieve strategic objectives
- Support audits of property management departments in conjunction with branch audits
- Ensuring that property management best practice is shared
- Checking gas daily to ensure process has been adhered to, having relevant conversations
- Monitoring teams overdue workflows, having relevant conversations
- Monitor the churn report, having relevant conversations
- Identify possible opportunities to enhance level of service provided to both internal and external customers. Discuss with RPM and assume responsibility for implementation
- Working on group projects or initiatives along with the RPM to ensure successful implementation
- Responsibility to enforce strategic objectives
- Ensuring adequate cover in the department when it comes to holidays and days off
- Monitor workload of Property Managers, being aware of any issues that may affect staff morale
What are we looking for:
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Experience leading a small team
- Proven history working within the Property Industry
What we can offer you:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders
- Retail discounts
- Regular awards & incentives for Top achievers
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays
- Excellent parental leave & company fertility policy in place
- Structured training & support
Chancellors as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Team Leader _ Property Management in Camberley employer: Chancellors
Chancellors is an exceptional employer, offering a supportive and collaborative team environment in the heart of Ascot. With a strong commitment to employee growth, we provide market-leading training and ongoing professional development, ensuring that our Trainee Lettings Consultants have the tools they need to succeed. Our generous benefits package, including access to mental health support and a structured career progression path, makes Chancellors a rewarding place to build a meaningful career in the property industry.
