Overview
In this Lettings Consultant role, you will grow client relationships and match client needs to our property portfolio while delivering exceptional service. You will work closely with a collaborative team to drive activity, attend training, and maintain a professional presence on the phone and in person. The position supports career growth within a renowned estate and lettings firm, backed by a large UK group, with a strong local focus. You’ll contribute to a high-performance, customer-centric service that scales with market knowledge and continuous development.
Pay / Benefits
- Employee Assistance programme including virtual GP 24/7
- Retail discounts
- Regular awards & incentives for top achievers
- Generous holiday allowance with service-based increase
- Parental leave & fertility policy
- Structured training and support
Responsibilities
- Build and maintain strong client relationships and deliver exceptional service
- Identify client requirements and align them with the property portfolio
- Maintain a polite, confident telephone manner and clearly communicate details
- Manage time to maximise appointments and activity
- Attend relevant training courses to enhance knowledge and performance
Key requirements
- Previous sales and customer service experience
- Estate agency experience not essential; training provided
- Target driven and tenacious
- Team player with motivation and enthusiasm
- High standards of service and presentation
- Strong organisational skills
- Desire to be top of the league table
- Car owner with full UK driving license and business use insurance
- Legal right to work in the UK
- communication skills
- teamwork
- customer service orientation
- motivated and enthusiastic
- organizational skills
Lettings Consultant in Swindon employer: Chancellors Group of Estate Agents
Chancellors is an exceptional employer, offering a dynamic work environment in Botley where you can thrive as a Sales Manager. With a strong commitment to employee growth through structured career progression and market-leading training, you'll be part of a supportive and high-performing team culture. Enjoy competitive benefits including generous holiday allowances, mental health support, and performance-based rewards, all while contributing to a company with a proud heritage and a focus on excellence in the real estate industry.
Contact Details:
Chancellors Group of Estate Agents Recruitment Team