Spa Therapist: Elevate Wellbeing with Holistic Treatments in Wilmslow

At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, therapists that are the best in the business.

As a Spa Therapist, some of your responsibilities will include:

• Provide a first-class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
• Maximise treatment and retail sales to ensure targets and KPIs are achieved.
• Deliver exceptional customer service which exceeds guest expectations.

We pride ourselves on developing from within, which is why we invest in our learning and development opportunities. We invest from grass roots, demonstrated through our highly successful Champneys Apprenticeship scheme, through to our Spa Therapists, Senior Therapist, and our Premier Therapist Journey. Central to our ethos of continuous improvement is our team of dedicated in-house trainers. These experts are committed to guiding our therapists to unlock their full potential, providing support in refining skills, conducting consultations, offering homecare advice, and prioritising self-care.

We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience is essential.

Not only will you work in a great company, you will also have access to the following:

• Generous points incentive system, rewarding you for your hard work.
• Learning & development aimed at job satisfaction and career advancement.
• Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
• Variation of treatments is important to us, and we are proud that our average massage percentage is only 50% of overall treatments.
• All but two of our treatments are 50 minutes or longer, enabling you to build a rapport with your client.

Some duties and responsibilities include:

• To provide ultimate client care to all of our guests, maximising revenue opportunities in accordance with your targets.
• To provide professional advice to guests via talks and demonstrations, spa tours, and promotional events.
• To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
• To follow Champneys protocols and training programs ensuring you are offering the best service to our guests.
• To be responsible for your working areas and ensure that equipment is fully operational and clean.
• To liaise in a positive and constructive manner with the manager and receptionists on the day's scheduled treatments.

Shift times are: Monday to Sunday 1000 - 1900, 1100 - 2000. Weekends are worked alternatively.

Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Additional benefits include:

• Health, Wellness and Wellbeing incentives.
• Digital fitness programmes.
• Nutrition guides and recipes.
• Self-Guided meditation.
• Champneys experiences (such as an overnight stay or an ultimate spa day experience).
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In-house social media connecting our Champneys Family.
• Employee Assistance Programme, offering counselling sessions and legal advice if required.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Long Service celebrations.
• Free parking at selected locations.