At a Glance
- Tasks: Ensure guest safety and comfort while preparing the resort for the day ahead.
- Company: Join Champneys, the UK's original health spa brand with a family-oriented culture.
- Benefits: Up to £14.00 per hour, wellness incentives, discounts, and complimentary spa days.
- Other info: Enjoy a supportive environment with great career growth and wellbeing initiatives.
- Why this job: Be a trusted guardian of guest experience in a calming overnight role.
- Qualifications: Reliability, strong customer service skills, and attention to detail are key.
The predicted salary is between 14 - 14 £ per hour.
Champneys Mottram Hall
At Champneys, care and attention don’t stop when the day ends.
As a Night Porter, you’ll play a vital role in ensuring our guests feel safe, supported and well looked after throughout the night, while helping prepare the resort for a seamless start to the day ahead.
This is a trusted, responsible role – ideal for someone who takes pride in service, safety and being a calm presence overnight.
About Champneys
Champneys is the UK’s original health spa brand, built on the belief that health, beauty and wellbeing are deeply connected.
Family‑owned and values‑driven, we operate award‑winning spa resorts, hotels and day spas across England.
Our Front of House teams are central to our guest experience – and our Night Porters are key to keeping everything running smoothly while the resort rests.
The Role
As Night Porter, you’ll support the overnight Front of House operation, delivering excellent guest service while maintaining safety, security and presentation standards across the property.
You’ll work closely with the Night Manager, handling arrivals, guest requests, security checks and night‑time administration, ensuring guests are comfortable and the resort is ready for the following day.
- What You’ll Be Doing
- Providing friendly, professional service to guests throughout the night
- Supporting guest check‑ins, check‑outs and enquiries
- Conducting regular security and safety patrols around the property
- Ensuring guest‑facing areas are clean, tidy and presentable
- Handling phone calls, wake‑up calls and taxi bookings
- Supporting luggage movements and guest requests as needed Carrying out night audit tasks and basic administrative duties
- Processing payments and maintaining accurate cash handling
- Liaising with Housekeeping and other departments for smooth handovers
- Reporting any maintenance, safety or security issues promptly
- Ensuring fire exits and public areas are clear and compliant
- Preparing the property for the morning team
- What We’re Looking For
- A reliable, responsible and calm individual
- Comfortable working night shifts independently
- Strong customer‑service mindset and communication skills
- Good attention to detail, especially around safety and security
- Physically able to carry out patrols and light manual tasks
- Previous hospitality or security experience is helpful but not essential – full training provided
Why Work at Champneys?
- Be part of an iconic British wellbeing brand
- Supportive, people‑first culture within a family‑owned business
- A trusted overnight role with real responsibility
- Wellbeing‑focused working environment
- Pride in keeping guests safe, comfortable and cared for
At Champneys, our Night Porters are more than overnight staff – they are guardians of the guest experience, ensuring calm, care and safety at all times.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
- Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
- Professional Uniform.
- #J-18808-Ljbffr
Night Porter in Wilmslow employer: Champneys
Champneys in Buxton Crescent is an exceptional employer, offering a vibrant work culture that prioritises wellness and creativity. With excellent benefits including wellness incentives and generous discounts for friends and family, employees are encouraged to thrive both personally and professionally in this stunning location. Join us to develop your culinary skills and lead a passionate team in a prestigious environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Wilmslow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Champneys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Champneys
Don't be shy about reaching out to Champneys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Wilmslow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Champneys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Champneys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
