At a Glance
- Tasks: Assist customers in the Golf Shop and drive sales of golf products.
- Company: Join the vibrant team at Champneys Mottram Hall.
- Benefits: Enjoy health perks, discounts, and a complimentary spa day after probation.
- Other info: Great opportunities for personal growth and engaging colleague events.
- Why this job: Be part of a fun environment that values teamwork and individual success.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 27000 £ per year.
Set within the busy Golf Shop, the Retail Assistant requires a high energy, sales focused individual who deals with all customer enquiries in a courteous and professional manner. The role also demands an individual that is able to drive revenue and to ensure that all opportunities are maximised to sell golf products, whilst providing excellent guest service. Both exceptional customer service and communication skills are essential for this role, and the successful candidate must be able to demonstrate their ability to deliver this. The ideal candidate will possess a hunger to produce a high quality of work in a retail environment that celebrates individual and team success.
Responsibilities:
- Ensure that golfers adhere to their allocated tee time and maintain pace of play on the golf course.
- Remove golfers from the course if slow play continues and course rules are broken.
- Inform guests of course rules, check they are dressed appropriately and are showing a guest bag tag.
- Maintain the presentation of the buggy fleet. Any buggies that have any defects must be reported to the Head of Golf Operations and placed out of action.
- Ensure that trolleys are in clean working order.
Benefits:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self‑Guided meditation
- Wellbeing podcasts
- Champneys experiences (such as overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required
- Other perks such as shopping discounts and financial support
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
- Professional Uniform.
Golf Retail Assistant in Wilmslow employer: Champneys
Champneys Henlow is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Night Manager, you will benefit from a competitive package and the opportunity to lead a dedicated team in a stunning resort environment, ensuring a rewarding experience for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Retail Assistant in Wilmslow
✨Tip Number 1
Get to know the golf retail scene! Spend some time in local shops or online to understand what products are hot right now. This will help you chat confidently with potential employers about how you can drive sales and enhance customer experience.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on handling enquiries and complaints. Show that you can keep a cool head and provide excellent service, just like the role demands.
✨Tip Number 3
Network like a pro! Attend local golf events or join online forums to meet people in the industry. You never know who might have a lead on a job or can give you insider tips on landing that Retail Assistant position.
✨Tip Number 4
Apply through our website! We love seeing applications directly from enthusiastic candidates. Make sure to highlight your passion for golf and customer service in your conversations during interviews.
We think you need these skills to ace Golf Retail Assistant in Wilmslow
Some tips for your application 🫡
Show Your Passion for Golf:When writing your application, let your love for golf shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about working in a golf retail environment.
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. We value exceptional communication skills, so share examples of how you've gone above and beyond to help customers in the past.
Be Professional Yet Approachable:Your written application should reflect the professional yet friendly vibe we’re after. Use a warm tone, but keep it polished – we want to see your personality while maintaining professionalism.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Champneys
✨Know Your Golf Products
Make sure you brush up on the golf products available in the shop. Familiarise yourself with brands, features, and benefits of the items. This knowledge will help you answer customer queries confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver excellent guest service, which is crucial for this position.
✨Demonstrate Team Spirit
Since the role celebrates individual and team success, be ready to discuss how you work well in a team. Share instances where you collaborated with colleagues to achieve a common goal or supported each other during busy times.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific responsibilities mentioned in the job description, such as maintaining pace of play and ensuring golfers adhere to course rules. Being able to discuss these points shows that you are serious about the role and understand what it entails.
