At a Glance
- Tasks: Deliver luxury spa treatments and provide exceptional client care.
- Company: Join a leading wellness brand dedicated to health and wellbeing.
- Benefits: Competitive salary, bonuses, ongoing training, and discounts on products.
- Other info: Enjoy fantastic career progression and a supportive team culture.
- Why this job: Make a real impact on guests' wellbeing in a stylish spa environment.
- Qualifications: L3 qualified in Beauty Therapy with 2+ years in luxury brands.
The predicted salary is between 30000 - 40000 £ per year.
Our passion is health and wellbeing and we know our therapists are at the heart of that vision. We proudly have exceptional training journeys for all our therapists, with in-house trainers to ensure you reach your full potential and progress with us.
As a Senior Spa Therapist, you will be passionate and friendly, providing first-class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments. Like us, you will have a passion for wellbeing, driven by a desire to exceed your guests’ expectations.
We offer state-of-the-art facilities within all of our resorts and hotels, boasting modern and stylish Spas.
Responsibilities:- Carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
- Follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
- Have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
- Be responsible for your working areas and ensure that equipment is fully operational and clean, reporting any defects to maintenance via the Manager on duty.
- Adhere to Health and Safety regulations by using safe work practices.
- Attend any appropriate training courses required for your therapist grade to be able to offer all treatments a senior therapist should be offering.
- Liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc.
- Keep up to date with developments relating to the product ranges and any new treatments.
- Give professional advice to guests via talks and demonstrations, spa tours and promotional events.
- Provide ultimate client care to all of our guests, giving them an unforgettable and lasting treatment experience.
- Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Recommend suitable homecare for our guests to continue their results at home.
- Provide mentorship to more junior therapists, sharing knowledge and experience.
- Provide premier guests with skin consultation appointments along with a full home care prescription.
- 1000 – 1900
- 1100 – 2000
- Weekends are worked alternatively.
- Fantastic development plan for therapists wanting to progress to the next level of their career.
- Product incentives.
- Bonuses for reaching sales targets.
- Ongoing training and skills development from in-house trainer programme.
- Specialist brand training to include Elemis and Clarins.
- Competitive basic salary, commission and incentive schemes for additional income potential.
- L3 qualified in Beauty Therapy.
- Preferably trained in either Clarins or Elemis.
- Attention to detail and a passion to offer an unforgettable service to our guests.
- Previous experience working for a luxury brand for 2+ years.
- Friendly, approachable and professional.
- Health, wellness and wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-guided meditation.
- Champneys experiences.
- App for managing schedules, time-sheets and annual leave.
- In-house social media connecting our Champneys family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only).
Elite Spa Therapist: Wellness & Luxury Treatments in Wilmslow employer: Champneys
At Champneys, we are dedicated to fostering a culture of health and wellbeing, making us an exceptional employer for those passionate about the spa industry. Our commitment to employee growth is evident through our comprehensive training programmes, in-house mentorship, and opportunities for career advancement, all set within our luxurious spa facilities. With competitive salaries, generous benefits, and a supportive work environment, we ensure that our therapists not only thrive professionally but also enjoy a fulfilling and rewarding career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Elite Spa Therapist: Wellness & Luxury Treatments in Wilmslow
✨Tip Number 1
Get to know the company inside out! Research Champneys and its values, especially their focus on health and wellbeing. This will help you connect with the interviewers and show that you're genuinely passionate about what they do.
✨Tip Number 2
Practice your treatment techniques! Since you'll be delivering high-quality services, make sure you're confident in your skills. Consider doing mock treatments with friends or family to refine your approach and get feedback.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on social media to gain insights about the work culture and expectations. They might even share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and really want to be part of the Champneys family. Don’t forget to follow up after applying!
We think you need these skills to ace Elite Spa Therapist: Wellness & Luxury Treatments in Wilmslow
Some tips for your application 🫡
Show Your Passion:Let your love for health and wellbeing shine through in your application. We want to see how your passion aligns with our vision at StudySmarter, so share your experiences and what drives you in this field.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills in therapeutic and holistic treatments. We’re looking for specific examples of your experience with facials, massages, and nail treatments, so don’t hold back!
Be Professional Yet Friendly:We value a friendly approach, so while you should maintain professionalism, let your personality shine through. Use a warm tone in your writing to reflect the kind of service we provide to our guests.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Champneys
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the various treatments you’ll be offering, especially facials, massages, and nail treatments. Brush up on the specific techniques and benefits of each treatment so you can confidently discuss them during your interview.
✨Showcase Your Passion for Wellbeing
During the interview, let your passion for health and wellbeing shine through. Share personal experiences or stories that highlight your commitment to providing exceptional service and exceeding guests’ expectations.
✨Familiarise Yourself with the Spa's Offerings
Research the spa’s facilities, services, and any unique offerings they have. Being able to discuss how you can contribute to their vision will show that you’re genuinely interested and prepared.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as a dissatisfied guest or a busy shift. Think of examples from your past experience where you’ve successfully navigated similar challenges, demonstrating your problem-solving skills and flexibility.
