At a Glance
- Tasks: Lead a dynamic fitness team and create exceptional wellness experiences for guests.
- Company: Join Champneys, a top health spa brand with a family-run ethos.
- Benefits: Enjoy wellness incentives, discounts, and complimentary spa days.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in health and fitness while growing your career.
- Qualifications: Experience in fitness management and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about delivering exceptional wellness experiences and managing high-performing fitness teams? At Champneys, we’re looking for a Wellbeing & Fitness Manager who thrives in a fast-paced, guest-focused environment and is motivated to deliver excellence across every touchpoint.
Why work at Champneys? Champneys is a leading destination health spa brand, with resorts, hotels, and day spas across the UK. Built on the belief that health, beauty and wellbeing are intrinsically linked, we create experiences that help our guests feel their very best—inside and out. As a family-run business, we combine strong values with commercial excellence, offering a dynamic environment where you can grow your career while making a real impact.
The Role
As Wellbeing & Fitness Manager, you will take full responsibility for the day-to-day management of the fitness operation, ensuring exceptional service delivery, strong team performance, and an outstanding guest and member experience. You will manage a vibrant programme of 80+ weekly classes, oversee personal training delivery, and ensure your team operates to the highest professional and safety standards.
Key Responsibilities
- Team Management & Performance
- Managing and developing a high-performing fitness team
- Driving accountability and performance against business goals
- Delivering training, coaching, and ongoing development
- Commercial & Operational Delivery
- Executing the business plan to achieve performance and revenue targets
- Managing membership retention and enhancing the member experience
- Guest Experience
- Ensuring exceptional service standards across all fitness and wellbeing touchpoints
- Delivering and managing personal training sessions and fitness programmes
- Actively engaging with members to drive satisfaction and retention
- Fitness Delivery
- Managing and teaching a varied class programme including: Aqua
- Compliance & Standards
- Maintaining strict adherence to health & safety and operational procedures
- Ensuring all systems, processes, and compliance requirements are met
What Success Looks Like
- Strong team engagement and performance
- High member satisfaction and retention
- Growth in personal training revenue and class attendance
- Consistent operational excellence and compliance
About You
- Experienced in managing fitness or wellbeing operations
- Passionate about health, fitness, and guest experience
- Strong people manager with a coaching and development mindset
- Commercially aware with the ability to drive performance
- Confident delivering fitness classes and personal training
- Honesty & Integrity
- Teamwork – Winning Together
- Strong Work Ethic & Can-Do Attitude
- Commitment to Growth
- Ownership & Accountability
Benefits
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
We welcome applicants from diverse backgrounds and encourage inclusion. All qualified candidates will receive equal consideration regardless of nationality, race, religion, gender, sexual orientation, age, or disability status.
Wellbeing & Fitness Manager employer: Champneys
At Champneys, we pride ourselves on being a family-run business that values health, beauty, and wellbeing, creating exceptional experiences for our guests. As a Wellbeing & Fitness Manager, you will thrive in a dynamic environment that not only prioritises your professional growth through comprehensive training and development but also offers a range of benefits including wellness incentives, discounted stays, and a supportive work culture. Join us to make a meaningful impact while enjoying the perks of working at one of the UK's leading destination health spa brands.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing & Fitness Manager
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Champneys.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Champneys is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Champneys, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Wellbeing & Fitness Manager
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Champneys
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Champneys.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Champneys.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Champneys's Clientele
Since it's a full-time gig, understanding the specific clientele Champneys caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
