At a Glance
- Tasks: Deliver top-notch therapeutic treatments and exceed guest expectations daily.
- Company: Join Champneys, a leading wellbeing brand dedicated to health and happiness.
- Benefits: Enjoy flexible hours, professional development, free parking, and a stylish uniform.
- Other info: Zero-hour contract with opportunities for career advancement through our apprenticeship scheme.
- Why this job: Be part of a supportive team focused on personal growth and exceptional service.
- Qualifications: Must have Level 2 & 3 NVQ in Beauty Therapy and massage experience.
Champneys Mottram Hall
Contract: Part Time
Salary: £14,480 OTE
At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, therapists that are the best in the business.
Responsibilities
- Provide a first‑class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
- Maximise treatment and retail sales to ensure targets and KPIs are achieved.
- Deliver exceptional customer service which exceeds guest expectations.
- Provide ultimate client care to all our guests, maximising revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Provide professional advice to guests via talks and demonstrations, spa tours and promotional events, recommend suitable home‑care advice.
- Carry out all spa treatments to the required standards, ensuring the specific treatment time is adhered to and keep up to date with developments relating to the product ranges and any new treatments.
- Follow Champneys protocols and training programs, attend required training courses for your therapist grade.
- Be responsible for your working areas, ensure equipment is fully operational and clean, report any defects to maintenance; adhere to Health & Safety regulations.
- Liaise in a positive and constructive manner with the manager and receptionists on the day\'s scheduled treatments, any changes or additions; flexibility and cooperation are required, may include shift changes.
Qualifications
We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience essential.
Shift Times
- Monday to Sunday 1000‑1900
- Monday to Sunday 1100‑2000
- Weekends worked alternatively.
Benefits
- Generous points incentive system
- Learning & development aimed at job satisfaction and career advancement.
- Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
- Variations in treatments – average massage percentage is only 50 % of overall treatments, ensuring a varied day.
- All but two spa treatments are 50 minutes or longer, enabling rapport with clients.
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self‑Guided meditation
- Wellbeing podcasts
- Champneys experiences (an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and the important things you need at your fingertips.
- In‑house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50 % discount on all Champneys products.
- Great discounts on partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Hotels and Resorts only).
- Professional Uniform.
About Champneys
We invest from grass roots, demonstrated through our highly successful Champneys Apprenticeship scheme, through to our Spa Therapists, Senior Therapist, and our Premier Therapist Journey. Central to our ethos of continuous improvement is our team of dedicated in‑house trainers. These experts are committed to guiding our therapists to unlock their full potential, providing support in refining skills, conducting consultations, offering homecare advice, and prioritising self‑care.
Competitive salary, plus generous incentive & commission payments.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Therapist in Wilmslow employer: Champneys
At Champneys Mottram Hall, we are dedicated to fostering a culture of health and wellbeing, making us an exceptional employer for therapists. Our commitment to employee growth is evident through our robust learning and development programmes, including the successful Champneys Apprenticeship scheme, which empowers you to advance your career from Spa Therapist to Premier Therapist. With a supportive team environment, access to innovative technology, and a focus on work-life balance, we ensure that our therapists not only thrive professionally but also enjoy a fulfilling and rewarding workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Therapist in Wilmslow
✨Tip Number 1
Familiarise yourself with Champneys' ethos and values. Understanding their commitment to health and wellbeing will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of Champneys. They can provide valuable insights into the company culture and what they look for in a therapist, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your practical experience in beauty therapy and massage. Be ready to share specific examples of how you've delivered exceptional customer service and met sales targets in previous roles.
✨Tip Number 4
Highlight your commitment to continuous learning and development. Mention any additional training or certifications you've pursued, as this aligns with Champneys' focus on developing their therapists from within.
We think you need these skills to ace Therapist in Wilmslow
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and qualifications required for the Therapist position. Highlight your relevant experience in beauty therapy and massage.
Tailor Your CV:Customise your CV to reflect your skills and experiences that align with the role. Emphasise your Level 2 & 3 NVQ qualifications and any specific therapeutic treatments you excel in.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for health and wellbeing. Mention how your values align with Champneys' ethos and your commitment to delivering exceptional customer service.
Highlight Continuous Learning:In your application, mention your willingness to engage in ongoing training and development. Discuss any previous training or workshops you've attended that enhance your skills as a therapist.
How to prepare for a job interview at Champneys
✨Showcase Your Skills
Make sure to highlight your qualifications, especially your Level 2 & 3 NVQ in Beauty Therapy. Be prepared to discuss your massage experience and any specific techniques you excel in, as this will demonstrate your expertise to the interviewers.
✨Emphasise Customer Service
Since delivering exceptional customer service is key at Champneys, think of examples from your past experiences where you exceeded guest expectations. This will show that you understand the importance of client satisfaction in a spa environment.
✨Discuss Continuous Learning
Champneys values development from within, so express your enthusiasm for learning and improving your skills. Mention any relevant training or courses you've taken, and be open about your desire to grow within the company.
✨Prepare for Practical Demonstrations
Be ready for the possibility of a practical assessment during your interview. Brush up on your treatment techniques and be prepared to demonstrate your approach to delivering a first-class service, as this is crucial for the role.
