At a Glance
- Tasks: Deliver top-notch beauty treatments and create unforgettable experiences for guests.
- Company: Join the passionate team at Champneys, a leader in health and wellbeing.
- Benefits: Enjoy generous incentives, discounts, and wellness programmes to support your growth.
- Other info: Flexible shifts with opportunities for professional development and engaging colleague events.
- Why this job: Make a real difference in clients' lives while advancing your career in beauty therapy.
- Qualifications: Must hold Level 2 & 3 NVQ in Beauty Therapy and have massage experience.
The predicted salary is between 20314 - 20314 € per year.
Champneys Springs Contract: Part Time Salary: £20,314.16 OTE 24 hours per week At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, therapists that are the best in the business.
Responsibilities
- Provide a first‑class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
- Maximise treatment and retail sales to ensure targets and KPIs are achieved.
- Deliver exceptional customer service which exceeds guest expectations.
- Provide ultimate client care to all of our guests, giving them an unforgettable and lasting treatment experience, maximising revenue opportunities in accordance with your targets and seeking assistance if additional support or training is needed.
- Provide professional advice to guests via talks and demonstrations, spa tours, and promotional events to promote available treatments, recommending suitable home‑care advice for our guests to continue their results at home.
- Carry out all spa treatments to the required standards, ensuring the specific treatment time is adhered to, and keep up to date with developments relating to the product ranges and any new treatments.
- Follow Champneys protocols and training programs, ensuring you are offering the best service to our guests, and attend training courses required for your therapist grade to offer all treatments a spa therapist should be offering.
- Be responsible for your working areas, ensuring that equipment is fully operational and clean, and report any defects to maintenance via the Manager on duty at any time of day, adhering to Health and Safety regulations by using safe work practices.
- Liaise in a positive and constructive manner with the manager and receptionists on the day's scheduled treatments, changes, additions, etc to meet the ever‑changing needs of our guests. Flexibility and cooperation are required, and this may also include shift changes.
Qualifications
We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience essential.
Shift Times
Monday to Sunday 1000 - 1900 1100 - 2000 Weekends are worked alternatively.
Benefits
- Generous points incentive system, rewarding you for your hard work.
- Learning & development aimed at job satisfaction and career advancement.
- Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
- Variation of treatments; we monitor the average massage percentage daily to give you a varied day.
- All but two spa treatments we offer are 50 minutes or longer, enabling you to build rapport with clients and not feel rushed.
- Health, Wellness and Wellbeing incentives including digital fitness programmes, nutrition guides and recipes, self‑guided meditation, and wellbeing podcasts.
- Champneys experiences (such as an overnight stay or an ultimate spa day experience).
- App for all schedules, timesheets, annual leave and all important things at your fingertips.
- In‑house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
- Professional Uniform.
Spa Beauty Therapist employer: Champneys
At Champneys Springs, we are dedicated to fostering a culture of health and wellbeing, making us an exceptional employer for Spa Beauty Therapists. Our commitment to employee growth is reflected in our generous learning and development opportunities, alongside a supportive work environment that celebrates individual and team achievements. With unique benefits such as discounted stays, complimentary spa days, and a vibrant colleague community, we ensure that our therapists not only thrive professionally but also enjoy a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Beauty Therapist
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with Champneys' treatments and products. This way, when you chat with the team or during interviews, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or attend local beauty events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your customer service skills! Since delivering exceptional service is key at Champneys, think of examples from your past experiences where you went above and beyond for clients. This will help you stand out in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Champneys family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Spa Beauty Therapist
Some tips for your application 🫡
Show Your Passion for Wellbeing:When writing your application, let your passion for health and wellbeing shine through. We want to see how much you care about providing exceptional service and creating unforgettable experiences for our guests.
Highlight Relevant Qualifications:Make sure to mention your Level 2 & 3 NVQ in Beauty Therapy or any equivalent qualifications. We’re looking for therapists with the right skills, so don’t hold back on showcasing your massage experience and any other relevant training.
Tailor Your Application:Take a moment to tailor your application to the specific role at Champneys. Mention how your previous experiences align with the responsibilities listed in the job description, especially around delivering high-quality treatments and customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team at Champneys Springs!
How to prepare for a job interview at Champneys
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments offered at Champneys. Familiarise yourself with the specifics of facials, massages, and nail treatments, as well as any new products or techniques. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to exceed guest expectations. This is crucial for a Spa Beauty Therapist, so be ready to discuss how you can create unforgettable experiences for clients.
✨Demonstrate Flexibility and Teamwork
Since the role requires flexibility with shifts and working closely with managers and receptionists, be prepared to discuss your experience in collaborative environments. Highlight instances where you adapted to changes or worked as part of a team to meet client needs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the team culture, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
