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For Companies At a Glance
- Tasks: Deliver top-notch therapeutic treatments and provide exceptional client care.
- Company: Join Champneys, a leading wellness brand dedicated to health and wellbeing.
- Benefits: Enjoy flexible hours, discounts, wellness incentives, and complimentary spa experiences.
- Why this job: Be part of a passionate team in a modern spa environment focused on guest satisfaction.
- Qualifications: Experience in facials, massages, and nail treatments is essential.
- Other info: Part-time roles available with opportunities for training and mentorship.
The predicted salary is between 18000 - 36000 £ per year.
Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.
As a Senior Spa Therapist, naturally you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments. Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.
We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spas. Some duties and responsibilities include:
- To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
- To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
- To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
- To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.
- To adhere to Health and Safety regulations by using safe work practices.
- To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a senior therapist should be offering.
- To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.
- To keep up to date with developments relating to the product ranges and any new treatments.
- To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.
- To provide Ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.
- To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.
- Recommend suitable homecare for our guests to be able to continue their results at home.
- Provide mentorship to more junior therapists, sharing knowledge and experience.
- To provide premier guests with skin consultation appointments along with a full home care prescription.
Weekend working is on a rota basis.
Benefits: Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App technology for all our essential forms
- In house social media connecting our Champneys Family
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our Hotels or Resorts
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Introduce a friend incentive
- Long Service celebrations
- Free parking
- Professional Uniform
Senior Therapist employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Therapist
✨Tip Number 1
Familiarise yourself with Champneys' ethos and values. Understanding their commitment to health and wellbeing will help you align your passion with theirs during any discussions or interviews.
✨Tip Number 2
Showcase your expertise in various treatments, especially facials, massages, and nail treatments. Be prepared to discuss specific techniques or experiences that highlight your skills in these areas.
✨Tip Number 3
Network with current or former employees of Champneys. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview.
✨Tip Number 4
Prepare to discuss how you can contribute to the team as a mentor for junior therapists. Highlight any previous mentoring experience and your approach to fostering a supportive learning environment.
We think you need these skills to ace Senior Therapist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Senior Therapist at Champneys. Tailor your application to highlight your relevant experience in therapeutic, holistic, and wellbeing treatments.
Craft a Compelling CV: Your CV should reflect your passion for health and wellbeing. Include specific examples of your experience with facials, massages, and nail treatments, as well as any training or certifications that align with the role.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your values align with Champneys' vision of health and wellbeing, and provide examples of how you've exceeded guest expectations in previous roles.
Highlight Your Flexibility: Since the role requires weekend working on a rota basis, emphasise your flexibility and willingness to adapt to changing schedules. This shows that you are a team player who can meet the needs of both the guests and the business.
How to prepare for a job interview at Champneys
✨Show Your Passion for Wellbeing
Make sure to express your genuine passion for health and wellbeing during the interview. Share personal experiences or stories that highlight your commitment to this field, as it aligns with the company's vision.
✨Demonstrate Your Treatment Knowledge
Be prepared to discuss your expertise in various treatments such as facials, massages, and nail care. Highlight any specific techniques or products you are familiar with, as this will showcase your qualifications for the Senior Therapist role.
✨Emphasise Teamwork and Flexibility
Since the role requires liaising with managers and receptionists, emphasise your ability to work collaboratively and adapt to changing schedules. Share examples of how you've successfully worked in a team environment in the past.
✨Prepare for Client Care Scenarios
Anticipate questions about how you would handle client interactions and provide exceptional service. Think of scenarios where you went above and beyond for a guest, as this will demonstrate your commitment to delivering unforgettable experiences.
