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- Tasks: Deliver top-notch spa treatments and provide exceptional client care.
- Company: Join a leading wellbeing brand dedicated to health and happiness.
- Benefits: Enjoy discounts, complimentary spa days, and wellness incentives.
- Why this job: Be part of a passionate team in a stylish spa environment.
- Qualifications: Experience in facials, massages, and nail treatments required.
- Other info: Weekend shifts on a rota basis; mentoring opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
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Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. We proudly offer exceptional training journeys for all our therapists, with in-house trainers dedicated to helping you reach your full potential and progress with us.
As a Senior Spa Therapist, you will be passionate and friendly, providing first-class service and delivering the highest standards of therapeutic, holistic, and wellbeing treatments. You should be confident with facials, massages, and nail treatments.
Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.
We offer state-of-the-art facilities within all our resorts and hotels, boasting modern and stylish spas.
Some duties and responsibilities include:
- Carrying out all spa treatments to the required standards, ensuring treatment times are adhered to.
- Following Champneys protocols and training programs to offer the best service to guests.
- Having thorough knowledge of the Club & Spa and Hotel facilities, advising customers accordingly.
- Being responsible for your working areas, ensuring equipment is operational and clean, and reporting defects to maintenance.
- Adhering to Health and Safety regulations and using safe work practices.
- Attending training courses necessary for your therapist grade to offer all treatments expected of a senior therapist.
- Liaising positively with the manager and receptionists regarding scheduled treatments and any changes, including shift adjustments.
- Keeping up to date with product developments and new treatments.
- Providing professional advice to guests through talks, demonstrations, spa tours, and promotional events.
- Offering exceptional client care to ensure a memorable treatment experience.
- Maximizing revenue opportunities and seeking support or training when needed.
- Recommending suitable homecare to help guests maintain their results.
- Mentoring junior therapists by sharing knowledge and experience.
- Providing skin consultations and full home care prescriptions to premier guests.
Weekend working is on a rota basis.
As part of our iconic wellbeing brand, you can expect benefits that align with our vision to make you feel happier and healthier inside and out. You will work in a great environment and enjoy access to:
- Health, wellness, and wellbeing incentives
- Champneys experiences (overnight stays or ultimate spa days)
- App technology for essential forms
- In-house social media connecting our Champneys Family
- Motivating, rewarding, and engaging colleague events
- Discounted stays for you, friends, and family at our hotels or resorts
- Complimentary Spa Day after probation
- 50% discount on Champneys products
- Discounts on partner products like Elemis and Clarins
- Discounted health club memberships
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Senior Spa Therapist employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist
✨Tip Number 1
Familiarise yourself with the latest trends in spa treatments and wellness. Being knowledgeable about new techniques and products will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Network with other professionals in the spa and wellness industry. Attend workshops or events where you can meet potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss your experience with mentoring junior therapists. Highlight specific examples of how you've helped others grow in their roles, as this is a key responsibility for a Senior Spa Therapist.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that demonstrate how you've exceeded guest expectations in previous roles. This aligns perfectly with our commitment to providing exceptional client care.
We think you need these skills to ace Senior Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the expectations and responsibilities of a Senior Spa Therapist. Highlight your relevant experience in therapeutic, holistic, and wellbeing treatments.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your proficiency in facials, massages, and nail treatments, as well as any mentoring experience with junior therapists.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellbeing. Mention specific examples of how you have exceeded guest expectations in previous roles and your commitment to ongoing professional development.
Highlight Relevant Qualifications: Include any certifications or training related to spa therapies, health and safety regulations, and customer service. This will demonstrate your readiness to adhere to Champneys protocols and provide exceptional client care.
How to prepare for a job interview at Champneys
✨Show Your Passion for Wellbeing
Make sure to express your genuine passion for health and wellbeing during the interview. Share personal experiences or stories that highlight your commitment to this field, as it aligns with the company's vision.
✨Demonstrate Your Skills
Be prepared to discuss your expertise in facials, massages, and nail treatments. You might even want to bring along a portfolio of your work or testimonials from previous clients to showcase your skills.
✨Familiarise Yourself with Champneys Protocols
Research and understand the specific protocols and training programmes used by the company. This will show that you are proactive and serious about delivering the highest standards of service.
✨Prepare for Client Care Scenarios
Think of examples where you've provided exceptional client care in the past. Be ready to discuss how you would handle various situations, ensuring a memorable treatment experience for guests.
