Contract: Zero HourSalary: Up to £12.71 per hour
With guest satisfaction at the forefront of what we do, you will ensure our guests receive a warm welcome and the highest customer service as soon as they step foot through our doors. Your main responsibility will be to provide ultimate customer service to guests and ensure the highest standards of customer care are maintained in line with company standards.
Other responsibilities include;
- Checking in guests on arrival and complete the correct registration procedure including providing tours and explaining the welcome pack.
- Supporting both the Reception team and other areas to ensure that all guests are supported during their stay or visit.
- Demonstrating great customer service and ensuring you are polite, friendly and helpful at all times when interacting with guests and colleagues.
- You will have a high attention to detail, be available to work evenings and weekends and thrive working within a customer focused environment.
- Taking part in regular fire drills to familiarise self with the systems and procedures, to ensure that team are refreshed every 6 months and Night team every 3 months.
- App technology for shifts.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
Expected Salary (this is not sent to the employer)
(optional) I am a diversity candidate. I am BIPOC or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc.
We do not send this information with job applications.
What is BIPOC? | Why do we ask?
I am a freelancer / contractor / bank
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Porter employer: Champneys
At Champneys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises wellness and employee satisfaction. As an Assistant Food & Beverage Manager, you will benefit from comprehensive health and wellbeing incentives, professional development opportunities, and a supportive team environment that fosters growth and collaboration. With unique perks such as discounted stays, complimentary spa days, and engaging colleague events, working at our iconic location not only enhances your career but also enriches your personal wellbeing.
