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- Tasks: Deliver top-notch spa treatments and provide exceptional client care.
- Company: Join the iconic Champneys brand, dedicated to health and wellbeing.
- Benefits: Competitive salary, generous incentives, wellness programmes, and discounts.
- Why this job: Make a real difference in clients' lives while advancing your career.
- Qualifications: Level 2 & 3 NVQ in Beauty Therapy and massage experience required.
- Other info: Enjoy a supportive environment with great career growth and team events.
The predicted salary is between 25800 - 35800 £ per year.
At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, therapists that are the best in the business.
As a Spa Therapist, some of your responsibilities will include:
- Provide a first-class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
- Maximise treatment and retail sales to ensure targets and KPIs are achieved.
- Deliver exceptional customer service which exceeds guest expectations.
We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience is essential.
Why Champneys:
- Generous points incentive system, rewarding you for your hard work.
- Learning & development aimed at job satisfaction and career advancement.
- Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
- Variation of treatments is important to us, and we monitor this daily to give you a varied day.
- All but two of our treatments are 50 minutes or longer, enabling you to build a rapport with your client.
Some duties and responsibilities include:
- To provide ultimate client care to all of our guests, maximising revenue opportunities in accordance with your targets.
- To provide professional advice to guests via talks and demonstrations, spa tours, and promotional events.
- To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
- To follow Champneys protocols and training programs ensuring you are offering the best service to our guests.
- To be responsible for your working areas and ensure that equipment is fully operational and clean.
- To liaise in a positive and constructive manner with the manager and receptionists on the day’s scheduled treatments.
Shift times are: Monday to Sunday 1000 - 1900, 1100 - 2000. Weekends are worked alternatively.
Competitive Salary, plus generous incentive & commission payments. You should expect benefits that match our vision; to make you feel happier and healthier inside and out.
Not only will you work in a great company, but you will also have access to the following:
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-Guided meditation.
- Wellbeing podcasts.
- Champneys experiences (such as an overnight stay or an ultimate spa day experience).
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In-house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required.
- Other perks such as shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Hotels and Resorts only).
- Professional Uniform.
Therapist in Liphook employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Therapist in Liphook
✨Tip Number 1
Get to know Champneys! Research their values and services so you can show off your knowledge during the interview. This will help you connect with the team and demonstrate that you're genuinely interested in being part of their wellness vision.
✨Tip Number 2
Practice your treatment techniques! Since you'll be delivering a range of therapies, make sure you're confident in your skills. You might even want to do a mock treatment session with a friend to get feedback and refine your approach.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experiences where you've gone above and beyond for clients. This is key at Champneys, as they pride themselves on exceptional guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Champneys family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Therapist in Liphook
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for health and wellbeing shine through. We want to see how much you care about providing exceptional service and making a difference in our guests' lives.
Tailor Your Experience: Make sure to highlight your relevant qualifications and experience, especially your Level 2 & 3 NVQ in Beauty Therapy. We love seeing how your skills align with the role, so don’t hold back on showcasing your massage experience!
Be Personable: Remember, we’re looking for therapists who can build rapport with clients. Use your application to convey your personality and customer service skills. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Champneys
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments offered at Champneys. Familiarise yourself with the specifics of facials, massages, and nail treatments, as well as any new techniques or products. This will not only show your passion for the role but also demonstrate your commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for clients in previous roles. Champneys values exceptional customer service, so be ready to discuss how you can exceed guest expectations and create unforgettable experiences.
✨Highlight Your Qualifications
Ensure you clearly communicate your Level 2 & 3 NVQ in Beauty Therapy or equivalent qualifications during the interview. If you have massage experience, be specific about the techniques you excel in and how they can benefit the guests at Champneys.
✨Emphasise Teamwork and Flexibility
Discuss your ability to work collaboratively with colleagues and adapt to changing schedules. Champneys looks for therapists who can liaise positively with managers and receptionists, so share examples of how you’ve successfully worked in a team environment.