At a Glance
- Tasks: Lead a passionate housekeeping team to maintain exceptional cleanliness and guest satisfaction.
- Company: Join Champneys, a pioneering wellness brand with a people-first culture.
- Benefits: Enjoy health incentives, discounts, and a complimentary spa day after probation.
- Other info: Collaborative team culture with ongoing training and great career growth opportunities.
- Why this job: Make a real impact in a luxurious environment while developing your career.
- Qualifications: Previous supervisory experience in housekeeping and strong leadership skills.
Overview
Champneys Henlow
Contract: Full Time
Salary: £28.080 per annum
5 days per week, every third weekend off. Shifts will typically be scheduled between 06:30-18:00
At Champneys, we’ve been pioneers in health, beauty and wellbeing since 1925. As a family‑owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.
We pride ourselves on high standards, a people‑first culture and a commitment to continuous innovation in wellness.
The Role
We’re looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.
In this hands‑on management role, you’ll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.
Key Responsibilities
- Support the day‑to‑day operation of the housekeeping department, ensuring standards are consistently exceeded
- Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail
- Inspect guest rooms and public areas to maintain impeccable standards
- Ensure effective laundry operations and guest laundry services
- Actively support and coach team members, identifying training needs and delivering on‑the‑job training
- Assist with recruitment, onboarding and team performance management
- Deputise for the Head of Housekeeping when required
- Ensure maintenance issues are identified and reported promptly
- Manage stock levels and support cost control within department budgets
- Deliver exceptional guest service at every touchpoint
What We’re Looking For
- Previous experience in a housekeeping supervisory role (hospitality preferred)
- Strong leadership skills with the ability to motivate and develop a team
- Excellent attention to detail and high standards of cleanliness
- A proactive and hands‑on approach
- Strong organisational and communication skills
- Knowledge of health & safety and COSHH procedures
- Experience of rota planning and/or workforce systems (desirable)
Why Join Us?
- At Champneys, we don’t just offer a job, we offer a career in a supportive, people‑focused environment where your contribution truly matters.
- Opportunity to work in a premium wellness brand
- Ongoing training and development opportunities
- A collaborative and friendly team culture
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self‑Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
- Professional Uniform.
Housekeeping Supervisor in Henlow employer: Champneys
Champneys in Buxton Crescent is an exceptional employer, offering a vibrant work culture that prioritises wellness and creativity. With excellent benefits including wellness incentives and generous discounts for friends and family, employees are encouraged to thrive both personally and professionally in this stunning location. Join us to develop your culinary skills and lead a passionate team in a prestigious environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Henlow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Champneys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Champneys
Don't be shy about reaching out to Champneys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Henlow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Champneys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Champneys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
