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- Tasks: Deliver exceptional service and assist guests with food and beverage choices.
- Company: Join the iconic wellbeing brand, Champneys Henlow.
- Benefits: Enjoy health incentives, discounts, and a complimentary spa day after probation.
- Why this job: Be part of a team that promotes happiness and wellness while gaining valuable experience.
- Qualifications: Passion for service and knowledge of food and dietary needs.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 13 £ per hour.
Champneys Henlow
Contract: Full Time
Salary: up to £12.21 per hour plus tips
Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day. In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys. Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Responsibilities:
- Ensuring the F&B area is well presented, inviting and to the standard our guests expect.
- Have a full and sound knowledge of dietary needs.
- Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices.
- Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries.
- Taking reservations, orders, delivering ordered Food & Beverages.
- Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
- Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
- Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
- Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.
Benefits:
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-Guided meditation.
- Wellbeing podcasts.
- Champneys experiences (such as an overnight stay or an ultimate spa day experience).
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Hotels and Resorts only].
- Professional Uniform.
Food & Beverage Assistant in Henlow employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Henlow
✨Tip Number 1
Get to know the company inside out! Research Champneys and their values, especially around health and wellbeing. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your service skills! Since you'll be working as a Food & Beverage Assistant, role-play scenarios with friends or family. This will help you feel more confident when it comes to upselling and handling guest queries.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the Champneys brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with digital platforms, which is a bonus in today’s job market.
We think you need these skills to ace Food & Beverage Assistant in Henlow
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of the food and beverage menus. We want to see that you can confidently discuss menu items and dietary needs, so brush up on those details before applying!
Show Your Passion: In your application, let us know why you're passionate about food and beverage service. We love seeing candidates who are genuinely excited about providing excellent service and being part of the Champneys family.
Be Professional Yet Friendly: Your written application should reflect a balance of professionalism and friendliness. We’re looking for someone who can be courteous and approachable, so let your personality shine through while keeping it professional.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Champneys
✨Know Your Menus Inside Out
Make sure you have a solid understanding of the food and beverage menus. Familiarise yourself with the ingredients, dietary needs, and calorific values so you can confidently answer any guest queries during the interview.
✨Show Your Passion for Service
During the interview, express your enthusiasm for providing excellent service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with what Champneys is looking for.
✨Demonstrate Your Upselling Skills
Think about how you can drive sales in the F&B department. Prepare to discuss strategies you've used in the past to upsell products or enhance guest experiences, as this will show your potential value to the team.
✨Emphasise Cleanliness and Hygiene
Since maintaining a clean and safe environment is crucial, be ready to talk about your approach to cleanliness in previous roles. Highlight any relevant experience you have in keeping work areas tidy and adhering to health standards.