At a Glance
- Tasks: Deliver engaging training and support spa teams across Northern resorts.
- Company: Join Champneys, a leading health spa brand dedicated to wellbeing.
- Benefits: Competitive salary, travel opportunities, and a focus on personal development.
- Other info: Field-based role with travel across multiple spa locations.
- Why this job: Make a real impact in the spa industry while enhancing guest experiences.
- Qualifications: Experience in the spa industry and proven training skills required.
The predicted salary is between 36000 - 60000 £ per year.
GROUP SPA TRAINER – NORTH REGION
WHO WE ARE
Champneys is a destination health spa brand with a collection of luxurious resorts, hotels, and day spas across the UK, including locations in Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent, and Leicestershire.
Rooted in the belief that health, beauty, and wellbeing are deeply interconnected, we are passionate about creating experiences that enhance the lives of our guests and developing treatments that support them in feeling happier and healthier inside and out.
As a family-run business, we pride ourselves on high standards, professionalism, and a commitment to excellence across all areas of our operation—including training, development, and education.
ROLE OBJECTIVE
As Group Spa Trainer for the North Region, you will play a pivotal role in developing and supporting the spa teams across our Northern resorts. The spa operation is at the core of the Champneys brand, and this role ensures our therapists deliver exceptional experiences in line with our values and standards.
You will be responsible for delivering training, identifying skill gaps, and fostering continuous improvement across the Northern region. This role requires both a hands-on and strategic approach, with a strong emphasis on maintaining quality, consistency, and innovation within our spa teams.
KEY RESPONSIBILITIES
- Deliver high-quality, engaging training to spa therapists across all Champneys spas in the North region.
- Identify training needs and develop tailored learning programs to support individual and team growth.
- Introduce and implement new treatments and protocols, maintaining Champneys’ position as a leader in spa excellence.
- Work closely with the Group Spa Manager and Regional Spa Managers to support operational and commercial objectives.
- Oversee the induction process for new therapists, ensuring it is up to date, comprehensive, and aligned with company standards.
- Travel regularly to Northern spa locations to support on-site training, coaching, and development.
- Maintain accurate training records and provide reports on team progress and development plans.
- Attend and contribute to regular group training meetings and initiatives.
- Share knowledge across the team, promote collaboration, and contribute to a positive and respectful working environment.
- Uphold brand standards and ensure consistent treatment delivery across all Northern spas.
- Mentor and support therapists in developing technical skills and delivering an exceptional guest experience.
- Lead by example in professionalism, standards, and guest care.
- Manage training resources and ensure materials are current and aligned with brand guidelines.
- Support administrative tasks related to training and team development.
HEALTH & SAFETY RESPONSIBILITIES
- Ensure all spa team members are aware of and adhere to relevant health and safety procedures.
- Confirm that protective equipment is used where required for specific treatments.
- Guarantee that all staff are properly trained and qualified before delivering treatments or classes.
EXPERIENCE & SKILLS REQUIRED
- Proven experience in the spa industry, previous field trainer experience essential. Experience delivering training and coaching in a fast-paced, customer-focused environment.
- Strong knowledge of a wide range of spa treatments and the ability to adapt protocols as needed.
- Experience working with apprenticeships is highly desirable.
- Passionate about learning, development, and the wellbeing industry.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Willingness and flexibility to travel across the North region and occasionally nationally.
ADDITIONAL INFORMATION
This is a field-based role working between multiple spa locations within the North Region. Candidates must be based near one of our Northern spas and able to travel regularly between sites as part of their weekly schedule.
Group Training Manager in Stevenage employer: Champneys
Champneys is an exceptional employer that prioritises the wellbeing and professional growth of its employees, offering a supportive and collaborative work culture across its luxurious spa locations in the North. As a family-run business, we are committed to excellence in training and development, ensuring our Group Spa Trainer has ample opportunities to innovate and lead within a dynamic environment. With a focus on high standards and a passion for health and beauty, working with us means being part of a team dedicated to enhancing the lives of both our guests and our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Group Training Manager in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa industry and let them know you're on the hunt for a Group Spa Trainer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or shadow at a local spa to show your commitment to the industry. This not only boosts your CV but also gives you real-world insights that can impress potential employers.
✨Tip Number 3
Show off your training skills! Prepare a mini-training session or presentation on a spa treatment you love. This will demonstrate your expertise and passion during interviews, making you stand out as a candidate who can deliver high-quality training.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Champneys family and contributing to our mission of enhancing wellbeing.
We think you need these skills to ace Group Training Manager in Stevenage
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the spa industry! Share your experiences and what drives you to be part of a team that enhances wellbeing. A genuine passion can really make your application stand out.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with our values and standards!
Highlight Relevant Experience:Don’t forget to showcase your previous training and coaching roles, especially in fast-paced environments. We’re looking for someone who can hit the ground running, so make those experiences shine!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Champneys
✨Know Your Spa Treatments
Make sure you brush up on a wide range of spa treatments before your interview. Being able to discuss specific treatments and protocols will show that you’re not only knowledgeable but also passionate about the industry. This is key for a role that focuses on delivering high-quality training.
✨Showcase Your Training Experience
Prepare to share examples of your previous training and coaching experiences. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to identify skill gaps and develop tailored learning programmes, which is crucial for the Group Spa Trainer role.
✨Emphasise Communication Skills
Since this role involves working closely with various teams, highlight your excellent communication and interpersonal skills. Be ready to discuss how you’ve fostered collaboration in past roles and how you plan to maintain a positive working environment at Champneys.
✨Be Ready to Discuss Travel Flexibility
As this is a field-based role, be prepared to talk about your willingness to travel across the North region. Share any previous experiences where you managed travel effectively while maintaining high standards in your work. This will reassure them that you can handle the demands of the position.
