At a Glance
- Tasks: Deliver engaging training to spa therapists and support their growth across Northern resorts.
- Company: Join Champneys, a leading health spa brand dedicated to wellbeing and excellence.
- Benefits: Competitive salary, travel opportunities, and a focus on personal development.
- Other info: Field-based role with travel across multiple spa locations in the North.
- Why this job: Make a real impact on guest experiences while fostering a culture of learning and innovation.
- Qualifications: Experience in the spa industry and a passion for training and development.
The predicted salary is between 36000 - 60000 £ per year.
GROUP SPA TRAINER – NORTH REGION
WHO WE ARE
Champneys is a destination health spa brand with a collection of luxurious resorts, hotels, and day spas across the UK, including locations in Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent, and Leicestershire.
Rooted in the belief that health, beauty, and wellbeing are deeply interconnected, we are passionate about creating experiences that enhance the lives of our guests and developing treatments that support them in feeling happier and healthier inside and out.
As a family-run business, we pride ourselves on high standards, professionalism, and a commitment to excellence across all areas of our operation—including training, development, and education.
ROLE OBJECTIVE
As Group Spa Trainer for the North Region, you will play a pivotal role in developing and supporting the spa teams across our Northern resorts. The spa operation is at the core of the Champneys brand, and this role ensures our therapists deliver exceptional experiences in line with our values and standards.
You will be responsible for delivering training, identifying skill gaps, and fostering continuous improvement across the Northern region. This role requires both a hands-on and strategic approach, with a strong emphasis on maintaining quality, consistency, and innovation within our spa teams.
KEY RESPONSIBILITIES
- Deliver high-quality, engaging training to spa therapists across all Champneys spas in the North region.
- Identify training needs and develop tailored learning programs to support individual and team growth.
- Introduce and implement new treatments and protocols, maintaining Champneys’ position as a leader in spa excellence.
- Work closely with the Group Spa Manager and Regional Spa Managers to support operational and commercial objectives.
- Oversee the induction process for new therapists, ensuring it is up to date, comprehensive, and aligned with company standards.
- Travel regularly to Northern spa locations to support on-site training, coaching, and development.
- Maintain accurate training records and provide reports on team progress and development plans.
- Attend and contribute to regular group training meetings and initiatives.
- Share knowledge across the team, promote collaboration, and contribute to a positive and respectful working environment.
- Uphold brand standards and ensure consistent treatment delivery across all Northern spas.
- Mentor and support therapists in developing technical skills and delivering an exceptional guest experience.
- Lead by example in professionalism, standards, and guest care.
- Manage training resources and ensure materials are current and aligned with brand guidelines.
- Support administrative tasks related to training and team development.
HEALTH & SAFETY RESPONSIBILITIES
- Ensure all spa team members are aware of and adhere to relevant health and safety procedures.
- Confirm that protective equipment is used where required for specific treatments.
- Guarantee that all staff are properly trained and qualified before delivering treatments or classes.
EXPERIENCE & SKILLS REQUIRED
- Proven experience in the spa industry, previous field trainer experience essential. Experience delivering training and coaching in a fast-paced, customer-focused environment.
- Strong knowledge of a wide range of spa treatments and the ability to adapt protocols as needed.
- Experience working with apprenticeships is highly desirable.
- Passionate about learning, development, and the wellbeing industry.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Willingness and flexibility to travel across the North region and occasionally nationally.
ADDITIONAL INFORMATION
This is a field-based role working between multiple spa locations within the North Region. Candidates must be based near one of our Northern spas and able to travel regularly between sites as part of their weekly schedule.
Group Training Manager in Edinburgh employer: Champneys
Champneys is an exceptional employer that prioritises the wellbeing and professional growth of its employees, offering a supportive and collaborative work culture across its luxurious spa locations in the North. As a family-run business, we are committed to excellence in training and development, ensuring our Group Spa Trainer has ample opportunities to enhance their skills while contributing to a positive guest experience. With a focus on innovation and quality, working with us means being part of a team that values health, beauty, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Group Training Manager in Edinburgh
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Champneys just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Champneys. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Group Training Manager in Edinburgh
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Group Training Manager role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Champneys, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Champneys
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Champneys, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Champneys, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
