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- Tasks: Assist in providing excellent food and beverage service to guests.
- Company: Join Champneys, a leading wellness brand focused on making you feel happier and healthier.
- Benefits: Enjoy perks like free parking, professional uniform, and access to learning opportunities.
- Why this job: Be part of a vibrant team, enhance your skills, and contribute to guest satisfaction.
- Qualifications: No prior experience required; just bring your passion for service and a friendly attitude.
- Other info: Casual contract with a competitive pay rate of up to £12.21 per hour.
Champneys Mottram Hall
Contract: Zero Hour
Salary: up to £12.21 per hour plus service charge & gratuities
Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day. In this role you will provide consistent levels of excellent service, be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.
Responsibilities
- Ensuring the F&B area is well presented, inviting and to the standard guests expect
- Have a full and sound knowledge of dietary needs
- Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
- Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
- Taking reservations, orders, delivering ordered Food & Beverages
- Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products
- Prepare restaurant & bar areas for service in accordance with Company standards and procedures
- Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell
- Rotate bar stocks and maintain sales displays according to Company and hotel guidelines
- App technology for shifts
- Free parking at Hotels and Resorts
- Professional Uniform
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Wellness and Fitness Services
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Food & Beverage Assistant employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and dietary needs before your interview. Being able to discuss specific dishes and their ingredients shows your enthusiasm and readiness for the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the hiring team. A friendly and professional attitude can make a lasting impression, which is crucial in the hospitality industry.
✨Tip Number 3
Research Champneys' values and mission. Understanding their focus on wellness and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios, such as dealing with difficult customers or upselling products. This shows that you are proactive and ready to contribute to the team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Assistant. Familiarise yourself with the key duties such as menu knowledge, customer service, and maintaining cleanliness.
Tailor Your CV: Highlight relevant experience in your CV that showcases your customer service skills and any previous roles in food and beverage. Use specific examples to demonstrate your ability to provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention why you want to work at Champneys and how your skills align with their values and expectations.
Showcase Your Knowledge: In your application, mention any knowledge you have about dietary needs and nutrition. This will show that you are prepared to advise guests on their menu choices, which is a key part of the role.
How to prepare for a job interview at Champneys
✨Know the Menu Inside Out
Make sure you have a thorough understanding of the food and beverage menus. Familiarise yourself with the ingredients, dietary needs, and calorific values so you can confidently answer any guest queries during the interview.
✨Showcase Your Customer Service Skills
Demonstrate your passion for excellent service. Share examples from past experiences where you provided outstanding customer service, as this role requires a courteous and professional approach to guests.
✨Prepare for Upselling Scenarios
Since driving sales is part of the role, be ready to discuss how you would upsell menu items. Think of creative ways to suggest additional items that complement what guests are already ordering.
✨Emphasise Teamwork and Cleanliness
Highlight your ability to work well in a team and maintain a clean working environment. Discuss how you ensure that dining areas are inviting and hygienic, as this is crucial for guest satisfaction.
