At a Glance
- Tasks: Deliver excellent service and assist with food and beverage orders.
- Company: Join the vibrant team at Champneys Springs.
- Benefits: Earn up to Β£12.21 per hour plus tips, with free parking.
- Why this job: Be part of a dynamic environment and enhance guest experiences.
- Qualifications: Passion for hospitality and knowledge of food and beverages.
- Other info: Flexible zero-hour contract with professional uniform provided.
Food & Beverage Assistant
Champneys Springs
Contract: Zero Hour
Salary: up to Β£12.21 per hour plus tips
Overview
Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.
In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.
Some duties and responsibilities include;
Responsibilities
- Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
- Have a full and sound knowledge of dietary needs
- Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
- Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
- Taking reservations, orders, delivering ordered Food & Beverages
- Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
- Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
- Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
- Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.
Benefits
- App technology for shifts.
- Free parking at Hotels and Resorts
- Professional Uniform
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Food & Beverage Assistant employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Food & Beverage Assistant
β¨Tip Number 1
Get to know the company! Research Champneys and their values. When you walk in for an interview, show us that you understand what we stand for and how you can contribute to our mission of providing excellent service.
β¨Tip Number 2
Practice your customer service skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation with a smile.
β¨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished when you come in for your interview. A smart appearance shows us that you take the role seriously and are ready to represent Champneys.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email. Itβs a great way to remind us of your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application π«‘
Know the Menu Inside Out: Before you even start writing your application, make sure you have a solid understanding of the food and beverage menus. This will not only help you tailor your application but also show us that you're genuinely interested in the role.
Show Your Passion for Service: In your application, let us know why you love providing excellent service. Share any experiences where you went above and beyond for guests, as this is key to being a great Food & Beverage Assistant.
Highlight Your Team Spirit: We value teamwork at StudySmarter, so be sure to mention any past experiences where you worked well with others. This could be in a restaurant setting or any other job where collaboration was essential.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Champneys
β¨Know Your Menus Inside Out
Make sure you have a solid understanding of the food and beverage menus. Familiarise yourself with the ingredients, dietary needs, and calorific values so you can confidently answer any questions guests might have during the interview.
β¨Show Off Your Service Skills
During the interview, demonstrate your customer service skills. Share examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different guest scenarios to show your professionalism and courtesy.
β¨Dress to Impress
Since you'll be representing Champneys, make sure to dress smartly for the interview. A professional appearance not only shows respect but also reflects your understanding of the hospitality industry standards.
β¨Be Ready to Upsell
Prepare to discuss how you would drive sales within the F&B department. Think of creative ways to upsell menu items and share any past experiences where you successfully increased sales through your service.