At a Glance
- Tasks: Welcome guests, manage reservations, serve food and drinks, and ensure exceptional service.
- Company: Join Champneys, a leading wellbeing brand focused on health and happiness.
- Benefits: Enjoy health incentives, discounted stays, spa days, and professional development opportunities.
- Other info: Flexible hours with no late shifts, promoting a healthy work-life balance.
- Why this job: Be part of a vibrant team creating memorable experiences in a lively café environment.
- Qualifications: Passion for hospitality, positive attitude, and excellent communication skills required.
The predicted salary is between 12 - 13 £ per hour.
- Cafe Assistant
- Champneys Tring
15 hours and 24 hours per week.
At Champneys, our cafés are much more than places to eat – they're vibrant social spaces where guests relax, refuel and enjoy healthy, delicious food as part of their wellbeing journey.
We're looking for a warm, enthusiastic and customer-focused Café Assistant to join our team.
If you enjoy meeting new people, delivering exceptional service and creating memorable guest experiences, we'd love to hear from you.
As a Café Assistant, you'll be at the heart of the guest experience, welcoming visitors, managing reservations, serving food and drinks, and ensuring every guest receives the high standards of service that Champneys is renowned for.
You'll become knowledgeable about our menus and healthy food offerings, confidently helping guests choose dishes that suit their preferences and dietary requirements.
- What you'll be doing
- Welcoming guests with a friendly and professional approach
- Taking reservations and managing table allocation to deliver an outstanding guest experience
- Serving food and drinks both at tables and over the counter
- Providing knowledgeable advice on menu choices, ingredients and allergens
- Building positive relationships with guests and responding to their needs
- Supporting the smooth day-to-day operation of the café
- Monitoring stock levels and helping to maintain availability of products
- Maintaining exceptional standards of cleanliness, presentation and food safety
- Accurately processing payments and posting charges to guest accounts
- Completing opening and closing duties to prepare the café for service
- Working closely with colleagues across Food & Beverage and Kitchen teams
What we're looking for
- A genuine passion for hospitality and customer service
- A positive, can-do attitude and a team-player mentality
- Excellent communication and interpersonal skills
- An eye for detail and commitment to high standards
- Confidence working in a busy, guest-facing environment
Previous hospitality experience is helpful but not essential – full training will be provided
Why join Champneys?
At Champneys, you'll be part of a team dedicated to helping people feel their best.
We invest in our colleagues through training, development opportunities and a supportive environment where you can grow your career within one of the UK's leading wellbeing brands.
And the best part? Due to the operating hours of our café, late evening shifts are not typically required, helping you maintain a healthier work-life balance.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
- Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
- Professional Uniform.
- #J-18808-Ljbffr
Cafe Assistant employer: Champneys
Champneys in Buxton Crescent is an exceptional employer, offering a vibrant work culture that prioritises wellness and creativity. With excellent benefits including wellness incentives and generous discounts for friends and family, employees are encouraged to thrive both personally and professionally in this stunning location. Join us to develop your culinary skills and lead a passionate team in a prestigious environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Champneys and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Champneys that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Champneys.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Champneys get a sense of who you are beyond your experience!
How to prepare for a job interview at Champneys
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Champneys and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.