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For Companies At a Glance
- Tasks: Support the Spa Manager in daily operations and team management.
- Company: Join Champneys, England’s first Health Spa, dedicated to health and wellbeing since 1925.
- Benefits: Enjoy wellness incentives, discounted stays, and a complimentary spa day after probation.
- Why this job: Be part of a passionate team focused on guest satisfaction and personal growth.
- Qualifications: Previous experience as a Senior Spa Therapist and NVQ Level 2 and 3 or equivalent required.
- Other info: Access to in-house training and a vibrant community of wellness enthusiasts.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Champneys Henlow is an award‑winning spa that has been a pioneer in health, beauty and wellbeing since 1925. We provide a range of products and treatments that renew mind, body and soul. We are looking for an Assistant Spa Manager to support the Spa Manager in the smooth running of the treatment department and to lead our teams in delivering high quality service.
Responsibilities
- Support the Spa Manager in ensuring smooth operation of the treatment department.
- Provide professional management to staff in training, standards and sales targets.
- Keep guest schedules suitable and ensure the highest level of guest satisfaction.
- Assist in training staff to the highest standards and support them in meeting retail and treatment sales targets.
- Maintain high standards of presentation and cleanliness.
Qualifications
- Previous experience as a Senior Spa Therapist.
- Experience in managing people.
- NVQ 2 and 3 or equivalent.
Benefits
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self‑guided meditation.
- Wellbeing podcasts.
- Champneys experiences (overnight stay or ultimate spa day).
- App for schedules, timesheets, annual leave and other essentials.
- In‑house social media connecting our Champneys Family.
- Employee Assistance Programme with counselling, legal advice, shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, friends and family at our properties.
- Complimentary Spa Day on completion of probationary period.
- 50% discount on all Champneys products.
- Great discounts on partner products Elemis and Clarins.
- Discounted membership to our health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Hotels and Resorts only).
- Professional Uniform.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Wellness and Fitness Services
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Assistant Spa Manager employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager
✨Tip Number 1
Familiarise yourself with Champneys' philosophy and values. Understanding their commitment to health, beauty, and wellbeing will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network within the spa and wellness industry. Attend local events or join online forums where professionals gather. This can provide insights into the role and may even lead to referrals or recommendations for the Assistant Spa Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Highlight specific examples of how you've successfully trained teams, improved guest satisfaction, or met sales targets, as these are key responsibilities of the role.
✨Tip Number 4
Showcase your passion for wellness and customer service. Be ready to share personal stories or experiences that demonstrate your dedication to creating exceptional guest experiences, which is crucial for the Assistant Spa Manager role.
We think you need these skills to ace Assistant Spa Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Spa Manager position. Tailor your application to highlight relevant experience, especially in managing teams and providing exceptional guest service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience as a Senior Spa Therapist and any management roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and maintain high standards.
Write a Personalised Cover Letter: In your cover letter, express your passion for health and wellbeing, and explain why you want to work at Champneys. Mention specific aspects of their philosophy that resonate with you and how your skills align with their vision.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Champneys
✨Show Your Passion for Wellbeing
As an Assistant Spa Manager, it's crucial to convey your enthusiasm for health and wellbeing. Share personal experiences or insights that highlight your commitment to this philosophy, as it aligns with the core values of Champneys.
✨Demonstrate Leadership Skills
Prepare examples from your previous roles where you successfully managed a team or trained others. Highlight how you motivated your colleagues to meet sales targets and maintain high standards, as this will be key in your role.
✨Understand Guest Satisfaction
Be ready to discuss strategies you've implemented in the past to enhance guest experiences. Emphasise your ability to tailor services to individual needs, ensuring guests leave feeling rejuvenated and eager to return.
✨Familiarise Yourself with Champneys
Research Champneys' history, values, and services. Being knowledgeable about their offerings and ethos will demonstrate your genuine interest in the company and help you articulate how you can contribute to their mission.
