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- Tasks: Support the Spa Manager in daily operations and team management.
- Company: Join Champneys, England’s first Health Spa, dedicated to health and wellbeing since 1925.
- Benefits: Enjoy wellness incentives, discounted stays, and a complimentary spa day after probation.
- Why this job: Be part of a passionate team focused on guest satisfaction and personal growth.
- Qualifications: Previous experience as a Senior Spa Therapist and NVQ Level 2 and 3 or equivalent required.
- Other info: Access to in-house training and a vibrant community of wellness enthusiasts.
The predicted salary is between 28800 - 42000 £ per year.
Champneys Henlow
Contract: Full Time
Salary: Competitive
When we opened our doors in 1925, Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty, and Wellbeing are inextricably intertwined. For the last 90 years, we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you—mind, body, and soul.
Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. We proudly offer exceptional training journeys for all our therapists, with in-house trainers dedicated to helping you reach your full potential and progress with us.
As the Assistant Spa Manager, you will support the Spa Manager in ensuring the smooth operation of the treatment department and provide effective professional management to your team regarding training, standards, and meeting sales targets. Guest satisfaction is our priority; you will ensure guest schedules are suitable and that extra care is taken at all times.
You will assist in training your team to the highest standards, help guests with their needs throughout their stay, and ensure they leave wanting more. You will maintain high standards of presentation and cleanliness and support your team in achieving retail and treatment sales targets.
Requirements for this role include previous experience as a Senior Spa Therapist, experience in managing people, and holding an NVQ Level 2 and 3 or equivalent.
Benefits
Being an iconic wellbeing brand, we offer benefits that align with our vision to make you feel happier and healthier inside and out. You will work in a great environment and have access to:
- Health, Wellness, and Wellbeing incentives
- Champneys experiences (overnight stays or spa days)
- App technology for essential forms
- In-house social media connecting our Champneys Family
- Colleague events that motivate, reward, and engage
- Discounted stays for you, friends, and family at our hotels or resorts
- Complimentary Spa Day after probation
- 50% discount on Champneys products
- Discounts on partner brands Elemis and Clarins
- Discounted health club memberships
- Merlin Entertainments attractions
- Introduce a friend incentive
- Long Service celebrations
- Free parking
- Professional uniform
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Assistant Spa Manager employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager
✨Tip Number 1
Familiarise yourself with Champneys' philosophy and values. Understanding their commitment to health, beauty, and wellbeing will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network within the spa and wellness industry. Attend local events or join online forums where professionals gather. This can provide insights into the role and may even lead to referrals or recommendations for the Assistant Spa Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Highlight specific examples of how you've successfully trained teams, improved guest satisfaction, or met sales targets, as these are key responsibilities of the role.
✨Tip Number 4
Showcase your passion for wellness and customer service. Be ready to share personal stories or experiences that demonstrate your dedication to creating exceptional guest experiences, which is crucial for the Assistant Spa Manager role.
We think you need these skills to ace Assistant Spa Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Spa Manager position. Tailor your application to highlight relevant experience, especially in managing teams and providing exceptional guest service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience as a Senior Spa Therapist and any management roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and maintain high standards.
Write a Personalised Cover Letter: In your cover letter, express your passion for health and wellbeing, and explain why you want to work at Champneys. Mention specific aspects of their philosophy that resonate with you and how your skills align with their vision.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Champneys
✨Show Your Passion for Wellbeing
As an Assistant Spa Manager, it's crucial to convey your enthusiasm for health and wellbeing. Share personal experiences or insights that highlight your commitment to this philosophy, as it aligns with the core values of Champneys.
✨Demonstrate Leadership Skills
Prepare examples from your previous roles where you successfully managed a team or trained others. Highlight how you motivated your colleagues to meet sales targets and maintain high standards, as this will be key in your role.
✨Understand Guest Satisfaction
Be ready to discuss strategies you've implemented in the past to enhance guest experiences. Emphasise your ability to tailor services to individual needs, ensuring guests leave feeling rejuvenated and eager to return.
✨Familiarise Yourself with Champneys
Research Champneys' history, values, and services. Being knowledgeable about their offerings and ethos will demonstrate your genuine interest in the company and help you articulate how you can contribute to their mission.
