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- Tasks: Lead a passionate housekeeping team to maintain exceptional cleanliness and guest satisfaction.
- Company: Join Champneys, a renowned wellness brand dedicated to creating a relaxing environment for guests.
- Benefits: Enjoy health incentives, discounted stays, complimentary spa days, and exclusive product discounts.
- Why this job: Be part of a supportive team culture focused on personal growth and wellbeing.
- Qualifications: Experience in housekeeping management and a passion for maintaining high standards are essential.
- Other info: Full-time role with opportunities for training and development in a vibrant resort setting.
The predicted salary is between 24000 - 36000 £ per year.
At Champneys we pride ourselves on the environment that we create. As soon as our guests step through our front door, we embrace every opportunity to appeal to their senses. First impressions matter which is why our hardworking housekeeping team is passionate about providing a great first impression by creating a clean, relaxing and inviting environment.
As an Assistant Head Housekeeper you will be responsible for:
- Creating an environment where your team aspire to achieve the highest of standards of cleanliness.
- Encouraging and motivating the housekeeping team on a daily basis to complete all tasks to an exceptional quality.
- Supporting your teams with training and development, largely through e-learning.
- Deputising for the Head of Housekeeping and ensuring the department functions effectively in their absence, attending meetings in their place when required.
- Allocating daily housekeeping duties amongst the team to ensure the maintenance of all guest accommodation and public areas to the highest possible standard of cleanliness and presentation.
- Managing and taking responsibility for an efficient and effective laundry operation within the resort.
- Ensuring guest laundry is satisfactorily actioned and taking responsibility along with the Housekeeping Supervisor for the cleaning of soft furnishings.
- Inspecting accommodation (up to 75 rooms per day including stay-overs) and public areas cleaned by Housekeeping staff to ensure that Champneys exacting standards of hygiene and cleanliness are met and maintained at all times.
- Acquiring and maintaining a thorough and up to date knowledge of the Health Resort including its services, layout, procedures and services.
- Communicating positively and maintaining effective working relationships with all staff, colleagues and internal departments and working as a team in order to resolve issues efficiently.
- Along with the Head of Housekeeping, taking responsibility for housekeeping staff recruitment, inductions, training, and management, addressing issues as they arise in the moment and escalating issues to the Head of Housekeeping as required, consulting with HR regarding company procedure.
- Retaining and keeping safe lost property, dealing with this as appropriate and ensuring it is returned to its owner when appropriate.
Benefits include:
- Health, Wellness and Wellbeing incentives
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App technology for all our essential forms
- In-house social media connecting our Champneys Family
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our Hotels or Resorts
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Introduce a friend incentive
- Long Service celebrations
- Free parking
- Professional Uniform
Assistant Housekeeping Manager employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeping Manager
✨Tip Number 1
Familiarise yourself with Champneys' values and mission. Understanding their commitment to creating a clean and inviting environment will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to discuss specific examples of how you've motivated and trained staff in previous roles, as this is crucial for the Assistant Housekeeping Manager position.
✨Tip Number 3
Showcase your knowledge of health and safety standards in housekeeping. Being able to discuss how you ensure compliance with hygiene regulations will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Champneys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant Housekeeping Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Assistant Housekeeping Manager position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous housekeeping management experience, leadership skills, and any training or certifications you have. Use bullet points for clarity and focus on achievements that demonstrate your ability to maintain high standards.
Write a Strong Cover Letter: In your cover letter, express your passion for creating a clean and inviting environment. Mention specific examples of how you've motivated teams in the past and your approach to training and development. Make sure to convey your enthusiasm for working at Champneys.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the housekeeping industry.
How to prepare for a job interview at Champneys
✨Know the Company Culture
Before your interview, take some time to research Champneys and understand their values and culture. They pride themselves on creating a welcoming environment, so be prepared to discuss how you can contribute to that atmosphere.
✨Showcase Your Leadership Skills
As an Assistant Housekeeping Manager, you'll need to motivate and train your team. Be ready to share examples of how you've successfully led a team in the past, highlighting your ability to inspire and maintain high standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding managing housekeeping operations. Think of scenarios where you had to handle difficult situations or improve processes, and be ready to explain your approach.
✨Emphasise Attention to Detail
Given the role's focus on cleanliness and presentation, be prepared to discuss your methods for ensuring high standards. Share specific examples of how you've maintained cleanliness in previous roles and how you would apply that at Champneys.
