At a Glance
- Tasks: Lead our restaurant and bar, ensuring exceptional service and guest experiences.
- Company: Join Champneys, the UK's original health spa brand with a focus on wellbeing.
- Benefits: Enjoy competitive pay, wellness incentives, discounts, and a supportive work culture.
- Other info: Access to wellness programmes, discounts, and opportunities for career growth.
- Why this job: Shape dining experiences in a premium hospitality environment while developing your leadership skills.
- Qualifications: Experience in restaurant management and a passion for service excellence.
The predicted salary is between 35000 - 35000 £ per year.
Champneys Eastwell Manor
Contract: Full Time
Salary: £35,000 plus Service Charge
At Champneys, dining is an essential part of the wellness experience. As Restaurant Manager, you’ll lead our food and beverage service with confidence, warmth and precision – ensuring every guest enjoys exceptional hospitality, every service runs seamlessly, and every team member feels supported to perform at their best. This is a hands‑on management role where high standards, great food and genuine care for people come together.
About Champneys
Champneys is the UK’s original health spa brand, built on the belief that health, beauty and wellbeing are deeply connected. Family‑owned and values‑driven, we operate award‑winning spa resorts, hotels and day spas delivering exceptional guest journeys in beautiful, calm environments. Our teams are passionate, professional and proud of the service they deliver, and our Restaurant Managers play a vital role in that experience.
The Role
As Restaurant Manager, you’ll take full responsibility for the day‑to‑day operation of our restaurant and bar / café areas, ensuring outstanding service, strong financial performance and a consistently high guest experience. You’ll lead and develop your team on the floor, work closely with senior leaders and chefs, and ensure service delivery aligns with Champneys’ wellbeing ethos, dietary standards and luxury brand expectations.
What You’ll Be Doing
- Leading the restaurant operation and setting service standards
- Managing, motivating and developing your team through effective leadership
- Ensuring every service runs smoothly, professionally and on brand
- Building positive relationships with guests and resolving feedback confidently
- Overseeing rotas, staffing levels and payroll spend within budget
- Managing stock, suppliers and equipment to agreed standards
- Driving strong financial performance and continuous improvement
- Ensuring full compliance with food safety, health & safety and company policies
- Acting as Duty Manager on a rota basis and supporting wider resort operations
- Working collaboratively with Chefs, Front of House and senior leaders
What We’re Looking For
- Proven experience managing a restaurant or food and beverage operation
- A confident, visible leader who enjoys being on the floor with their team
- Strong commercial awareness and ability to manage budgets and costs
- Passion for service excellence and guest experience
- Excellent communication and people‑management skills
- Calm, organised and solutions‑focused under pressure
- Experience in a premium hospitality environment is desirable
Why Work at Champneys?
- Manage dining experiences within an iconic wellbeing brand
- Family‑owned business with strong values and clear standards
- Opportunities to grow and develop your leadership career
- Supportive senior teams who value great operators
- Wellbeing‑focused culture aligned to healthy living and balance
- Competitive pay and benefits, including spa and retail discounts
- Pride in delivering exceptional service every day
At Champneys, our Restaurant Managers don’t just run services – they shape experiences, develop people and uphold the standards that define our brand. Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
- Professional Uniform.
Restaurant Manager in Ashford employer: Champneys
Champneys Eastwell Manor is an exceptional employer that prioritises the wellbeing of both its guests and employees. As a family-owned business, we foster a supportive and values-driven work culture where Restaurant Managers can thrive, develop their leadership skills, and enjoy competitive pay alongside a range of wellness incentives. With a focus on delivering outstanding service in a beautiful environment, our team members take pride in shaping memorable dining experiences while benefiting from generous discounts and opportunities for personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Ashford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Champneys' values and ethos. This will help you connect your experience with their focus on wellbeing and exceptional service.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated your team or resolved guest issues. Being able to share these experiences will show you're the confident leader they need.
✨Tip Number 3
Dress the part! As a Restaurant Manager, you'll be the face of the dining experience. Make sure you look professional and approachable during your interview – it sets the tone for how you’ll lead your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Champneys family.
We think you need these skills to ace Restaurant Manager in Ashford
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Manager position at Champneys. Highlight relevant skills and experiences that align with our values and the job description, showing us why you're the perfect fit.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal anecdotes that reflect your leadership style and how you connect with guests and team members.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at Champneys
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with Champneys’ dining offerings and wellness ethos. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and develop staff, as well as how you handle challenges on the floor. This is key for a hands-on management position.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with managing budgets and driving financial performance. Bring specific examples of how you’ve improved profitability in past roles, as this aligns with the expectations of the Restaurant Manager position.
✨Emphasise Guest Experience
Think of instances where you’ve gone above and beyond to ensure exceptional service. Be prepared to share how you build relationships with guests and resolve feedback, as this is crucial for maintaining Champneys’ high standards.
