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- Tasks: Deliver excellent service and assist guests with food and beverage choices.
- Company: Join the iconic wellbeing brand, Champneys, known for its commitment to health.
- Benefits: Enjoy wellness incentives, discounted stays, and complimentary spa days.
- Why this job: Be part of a team that promotes happiness and health while gaining valuable experience.
- Qualifications: Passion for service and knowledge of food and dietary needs.
- Other info: Dynamic work environment with engaging colleague events and career growth opportunities.
Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day. In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.
Responsibilities:
- Ensuring the F&B area is well presented, inviting and to the standard our guests expect.
- Have a full and sound knowledge of dietary needs.
- Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices.
- Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries.
- Taking reservations, orders, delivering ordered Food & Beverages.
- Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
- Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
- Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
- Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.
Benefits:
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-Guided meditation.
- Wellbeing podcasts.
- Champneys experiences (such as an overnight stay or an ultimate spa day experience).
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required.
- Other perks such as shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Hotels and Resorts only].
- Professional Uniform.
Food & Beverage Assistant employer: Champneys Tring
Contact Detail:
Champneys Tring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the company inside out! Research Champneys and its values, especially around health and wellbeing. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your service skills! Role-play common scenarios you might face as a Food & Beverage Assistant, like taking orders or upselling. The more comfortable you are, the better you'll shine during your interview.
✨Tip Number 3
Show off your passion for food and drink! Be ready to discuss your favourite dishes or drinks and why you love them. This can really set you apart and demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of the Champneys family!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of the food and beverage menus. We want to see that you can confidently discuss menu items and dietary needs, so brush up on those details before applying!
Show Your Passion: In your application, let your enthusiasm for food and beverage shine through. We love candidates who are genuinely excited about providing excellent service and being part of our Champneys family.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your relevant experience and skills that match the Food & Beverage Assistant role. We appreciate when candidates take the time to connect their background to what we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Champneys Tring
✨Know Your Menus Inside Out
Make sure you have a solid understanding of the food and beverage menus. Familiarise yourself with the ingredients, dietary needs, and calorific values so you can confidently answer any guest queries during the interview.
✨Showcase Your Service Skills
Prepare to demonstrate your customer service skills. Think of examples where you've provided excellent service in the past, and be ready to discuss how you would handle various guest scenarios, especially in a fast-paced environment.
✨Emphasise Your Passion for Wellbeing
Since Champneys is all about wellbeing, express your enthusiasm for health and nutrition. Share any relevant experiences or knowledge you have that aligns with their vision of making guests feel happier and healthier.
✨Dress to Impress
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance shows that you respect the company and are serious about the role of Food & Beverage Assistant.