At a Glance
- Tasks: Join our team to provide exceptional customer service and support in a vibrant health club environment.
- Company: Champneys Springs, a leading wellbeing brand focused on health and happiness.
- Benefits: Earn up to £12.71 per hour, enjoy wellness incentives, and discounted stays.
- Other info: Enjoy great perks like complimentary spa days and discounts on products.
- Why this job: Be part of a passionate team making a difference in the leisure industry.
- Qualifications: Experience in leisure membership sales and a passion for health and fitness.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Receptionist
- Champneys Springs
- 24 hours per week
You will work alongside an efficient and experienced team to assist in the day-to-day running of the Department/ Health Club to ensure that our guests and members needs are met and they are provided exceptional customer service at all times.
We are looking for someone who is passionate about the Leisure industry.
- Some duties and responsibilities include;
- Providing guests and club members with advice on classes and services and answer any queries.
- Responsible for the day to day running of the Wellbeing and Fitness Reception.
- Ensuring the Wellbeing and Fitness Reception area is kept clean and tidy at all times.
- All enquiries regarding club membership to be answered promptly and professionally.
- Have a high attention to detail.
In order to be successful for this role you will have
- Experience within a leisure membership sales environment. Proven record of achieving results with and through a team.
- Results driven, with a sense of urgency about achieving objectives and a problem solving approach
- Personality - customer facing presence, rapport builder. Calm and assured under pressure.
- Passion for the Health & Fitness business. Can communicate ideas and facts honestly, clearly and persuasively.
- Leadership capability – Leads from the front and delegates effectively. Also a team player.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
- Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only).
- Professional Uniform.
Receptionist employer: Champneys Springs
Champneys Springs in Measham is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on health and wellness, team members enjoy benefits such as discounted stays and complimentary spa days, fostering a supportive and enriching work culture. The opportunity for professional development and the chance to lead a dedicated team makes this role not only rewarding but also a significant step in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Champneys Springs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Champneys Springs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Champneys Springs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Champneys Springs get a sense of who you are beyond your experience!
How to prepare for a job interview at Champneys Springs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Champneys Springs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
