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- Tasks: Lead a team to deliver exceptional spa treatments and maximise guest satisfaction.
- Company: Join Champneys, England's first Health Spa with a rich history in wellbeing.
- Benefits: Enjoy health incentives, discounts, and complimentary spa experiences.
- Why this job: Be part of a pioneering wellness brand and make a real impact on guests' lives.
- Qualifications: NVQ Level 3 in Beauty Spa Management preferred but not essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
When we opened our doors in **** Champneys was England's first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we've been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind, body and soul. Our passion is health and wellbeing, and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists. We have in-house trainers that are there to ensure our therapists reach their full potential and progress with us, you will be an ambassador for this development. We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spas.
Some duties and responsibilities include:
- Maximise revenues through effective booking and room utilisation in the spa.
- Deliver weekly revenue and payroll actuals vs forecast and budget.
- Ensure the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and reaching sales targets.
- Ensure guest satisfaction is at the forefront of what we do, ensuring guest schedules are suitable and extra care is taken when planning a guest's stay.
- Ensure your team are trained to the highest standard and are there to assist our guests with any needs they may have throughout their stay with us.
- Have a thorough working knowledge of all products and treatments within the spa and oversee training matrixes.
We require you to be qualified in the following:
- Minimum NVQ Level 3 in Beauty Spa Management qualification desirable but not essential.
- Good overall standard of education.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-Guided meditation.
- Wellbeing podcasts.
- Champneys experiences (such as an overnight stay or an ultimate spa day experience).
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In-house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required.
- Other perks such as shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Hotels and Resorts only).
- Professional Uniform.
Treatments Manager in Wilmslow employer: Champneys Mottram Hall
Contact Detail:
Champneys Mottram Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatments Manager in Wilmslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and beauty industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could be your ticket to landing that Treatments Manager role!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work, especially any successful projects or initiatives you've led. This is your chance to demonstrate how you can maximise revenues and enhance guest satisfaction at Champneys.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to team management and guest experience. We want you to feel confident discussing how you’ll train your team and ensure smooth operations in the treatment department.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Champneys family. Don’t miss out on this opportunity to join a brand that values health and wellbeing as much as you do!
We think you need these skills to ace Treatments Manager in Wilmslow
Some tips for your application 🫡
Show Your Passion for Wellbeing: When writing your application, let your passion for health, beauty, and wellbeing shine through. We want to see how you connect with our philosophy and how you can contribute to our mission at Champneys.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Treatments Manager role. Highlight your relevant experience in spa management and any qualifications that align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Champneys.
How to prepare for a job interview at Champneys Mottram Hall
✨Know Your Stuff
Make sure you have a solid understanding of the treatments and products offered at Champneys. Familiarise yourself with their philosophy on health, beauty, and wellbeing, as well as any recent innovations in spa treatments. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Treatments Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving sales targets. Highlight your ability to create a positive environment that prioritises guest satisfaction.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy day at the spa or resolving a guest complaint. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and commitment to guest experience.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the training journeys for therapists or how the team collaborates to enhance guest experiences. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.