At a Glance
- Tasks: Deliver top-notch spa treatments and provide exceptional client care.
- Company: Join a leading wellness brand passionate about health and wellbeing.
- Benefits: Competitive salary, uncapped commission, ongoing training, and wellness incentives.
- Other info: Enjoy fantastic perks like discounted stays and complimentary spa days.
- Why this job: Make a real difference in guests' lives while advancing your career in a supportive environment.
- Qualifications: L3 qualified in Beauty Therapy with 2+ years luxury brand experience.
The predicted salary is between 30000 - 42000 £ per year.
Our passion is health and wellbeing and we know our therapists are at the heart of that vision. We proudly have exceptional training journeys for all our therapists, with in-house trainers to ensure you reach your full potential and progress with us. As a Senior Spa Therapist, you will be passionate and friendly, providing first-class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments. Like us, you will have a passion for wellbeing, driven by a desire to exceed your guests' expectations.
We offer state-of-the-art facilities within all of our resorts and hotels, boasting modern and stylish Spas. Some duties and responsibilities include:
- To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
- To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
- To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
- To be responsible for your working areas and ensure that equipment is fully operational and clean, reporting any defects to maintenance via the Manager on duty at any time of the day.
- To adhere to Health and Safety regulations by using safe work practices.
- To attend any appropriate training courses required for your therapist grade to be able to offer all treatments a senior therapist should be offering.
- To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc. in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required, which may include shift changes.
- To keep up to date with developments relating to the product ranges and any new treatments.
- To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.
- To provide ultimate client care to all of our guests, giving them an unforgettable and lasting treatment experience.
- To maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Recommend suitable homecare for our guests to continue their results at home.
- Provide mentorship to more junior therapists, sharing knowledge and experience.
- To provide premier guests with skin consultation appointments along with a full home care prescription.
Qualifications:
- L3 qualified in Beauty Therapy.
- Preferably either Clarins or Elemis Trained.
- Attention to detail and a passion to offer an unforgettable service to our guests.
- Previous experience working for a luxury brand for 2+ years.
- Be friendly, approachable and professional.
Working Patterns & Hours:
Monday to Sunday. Shift patterns: 10:00 – 19:00 and 11:00 – 20:00 (alternating weekend working).
Benefits & Incentives:
- Fantastic development plan for therapists wanting to progress to the next level of their career.
- Incentive schemes.
- Uncapped retail commission.
- Product incentives.
- Bonuses for reaching sales targets.
- Ongoing training and skills development from in-house trainer programme.
- Specialist brand training to include Elemis and Clarins.
- Alternate weekend working.
- Competitive basic salary with additional commission and incentive schemes.
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-guided meditation.
- Wellbeing podcasts.
- Champneys experiences (overnight stay, ultimate spa day experience).
- App for all schedules, timesheets, annual leave and important information.
- In-house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required.
- Shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Hotels and Resorts only).
- Professional Uniform.
Senior Therapist employer: Champneys Mottram Hall
At Champneys, we are dedicated to health and wellbeing, making our therapists the cornerstone of our mission. With exceptional training journeys, ongoing professional development, and a vibrant work culture, we empower our Senior Therapists to excel in delivering first-class holistic treatments. Our state-of-the-art facilities and commitment to employee wellbeing, including competitive salaries, uncapped commission, and unique perks like complimentary spa days, make us an outstanding employer for those passionate about making a difference in guests' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Therapist
✨Tip Number 1
Network like a pro! Connect with fellow therapists and industry professionals on social media or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, offer to do a demo treatment or a mini consultation during your interview. This not only showcases your expertise but also gives potential employers a taste of the exceptional service you provide.
✨Tip Number 3
Research the company culture! Dive into their values and mission. When you align your passion for wellbeing with theirs, it’ll shine through in your conversations and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a friendly thank-you note expressing your enthusiasm for the role. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Senior Therapist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and wellbeing shine through. We want to see how your enthusiasm aligns with our vision at StudySmarter and how you can contribute to creating unforgettable experiences for our guests.
Tailor Your Experience:Make sure to highlight your relevant experience in beauty therapy, especially if you've worked with luxury brands. We love seeing how your background fits with the role of a Senior Therapist, so don’t hold back on those details!
Be Professional Yet Friendly:Your application should reflect the friendly and approachable nature we value at StudySmarter. Use a warm tone while maintaining professionalism to show us you’re the perfect fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Champneys Mottram Hall
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the specific treatments you’ll be providing, like facials, massages, and nail treatments. Brush up on the latest techniques and products from brands like Clarins and Elemis, as this will show your passion and expertise during the interview.
✨Showcase Your Customer Care Skills
Prepare to discuss how you’ve gone above and beyond for clients in the past. Think of examples where you’ve exceeded guest expectations or provided exceptional service. This is key for a role that revolves around client care and wellbeing.
✨Familiarise Yourself with the Spa Environment
Research the specific spa facilities and services offered by the company. Being able to talk about their unique offerings and how you can contribute to their vision will demonstrate your genuine interest and commitment to the role.
✨Be Ready to Discuss Teamwork and Flexibility
Since the role requires liaising with managers and other staff, prepare examples of how you’ve successfully worked in a team. Highlight your flexibility and willingness to adapt to changing schedules or treatment plans, which is crucial in a dynamic spa environment.
