At a Glance
- Tasks: Deliver top-notch spa treatments and create unforgettable experiences for guests.
- Company: Join a leading wellness brand passionate about health and wellbeing.
- Benefits: Enjoy career progression, uncapped commissions, and wellness incentives.
- Other info: Be part of a supportive team with exciting events and discounts.
- Why this job: Make a real impact on guests' wellbeing while developing your skills.
- Qualifications: L3 Beauty Therapy qualification and 2+ years in luxury brands required.
The predicted salary is between 30000 - 40000 £ per year.
Our passion is health and wellbeing and we know our therapists are at the heart of that vision. As a Senior Spa Therapist you will provide first‑class service and deliver the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments and driven by a desire to exceed guests’ expectations.
Responsibilities
- Carry out all spa treatments to the required standards and adhere to specific treatment times.
- Follow Champneys protocols and training programmes to offer the best service to guests.
- Have a thorough knowledge of the Club, Spa and Hotel facilities and advise customers accordingly.
- Maintain and report any defects of equipment to ensure a clean and fully operational working area.
- Adhere to Health & Safety regulations by using safe work practices.
- Attend the appropriate training courses required for your therapist grade.
- Communicate constructively with the manager and receptionists regarding scheduled treatments, changes and additions, and participate in shift changes when required.
- Stay up‑to‑date with product ranges and new treatments.
- Provide professional advice to guests via talks, demonstrations, spa tours and promotional events.
- Create an unforgettable and lasting treatment experience for all guests.
- Maximise revenue opportunities in line with targets and seek assistance if additional support or training is needed.
- Recommend suitable homecare for guests to continue results at home.
- Mentor junior therapists, sharing knowledge and experience.
- Offer skin‑consultation appointments with full home‑care prescriptions to premier guests.
Qualifications
- L3 qualification in Beauty Therapy.
- Preferably trained with Clarins or Elemis.
- Attention to detail and a passion for delivering unforgettable service.
- Previous 2+ years of experience working for a luxury brand.
- Friendly, approachable and professional demeanour.
Schedule
Monday to Sunday (weekends worked alternately). Pattern: 10:00 – 19:00, 11:00 – 20:00.
Benefits & Incentives
- Fantastic development plan for career progression.
- Incentive schemes and uncapped retail commission.
- Product incentives and bonuses for meeting sales targets.
- Ongoing in‑house training and skills development program.
- Specialist brand training for Elemis and Clarins.
- Alternate weekend working.
- Health, wellness and wellbeing incentives.
- Digital fitness programmes, nutrition guides and recipes.
- Self‑guided meditation and wellbeing podcasts.
- Champneys experience nights (overnight stay or ultimate spa day).
- On‑site scheduling, timesheet and annual leave app.
- In‑house social media community.
- Employee Assistance Programme with counselling and legal advice.
- Shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any property.
- Complimentary spa day upon completion of probation.
- 50 % discount on all Champneys products.
- Great discounts on the partner products Elemis and Clarins.
- Discounted membership to exceptional health clubs.
- Merlin Entertainments attraction.
- Introduce‑a‑friend incentive.
- Long‑service celebrations.
- Free parking at Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and The College only.
- Professional uniform.
Senior Spa Therapist & Wellness Mentor employer: Champneys Mottram Hall
At Champneys, we are dedicated to promoting health and wellbeing, making us an exceptional employer for those passionate about the spa and wellness industry. Our supportive work culture fosters professional growth through extensive training programmes and career progression opportunities, while our generous benefits, including discounts on products and services, ensure a rewarding experience for our team members. Join us at our beautiful locations, where you can create unforgettable experiences for guests and thrive in a motivating environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Spa Therapist & Wellness Mentor
✨Tip Number 1
Network like a pro! Connect with fellow therapists and wellness enthusiasts on social media or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! If you can, offer to do a free demo treatment or a mini consultation for potential employers. This gives them a taste of your expertise and helps you stand out from the crowd.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest wellness treatments and products. When you’re knowledgeable about what’s hot in the industry, it shows your passion and commitment to providing top-notch service.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and makes it easier for us to get to know you better.
We think you need these skills to ace Senior Spa Therapist & Wellness Mentor
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for health and wellbeing right from the start! Share why you love being a therapist and how you aim to create unforgettable experiences for guests.
Tailor Your CV:Make sure your CV highlights your experience with luxury brands and any specific training you've had, especially with Clarins or Elemis. We want to see how your skills align with our vision!
Be Specific in Your Cover Letter:Use your cover letter to detail your approach to treatments and how you exceed guest expectations. Mention any mentoring experience too, as we value sharing knowledge among our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Champneys Mottram Hall
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the various treatments you’ll be providing, especially facials, massages, and nail treatments. Brush up on the specific techniques and products used by the company, as this will show your commitment to delivering first-class service.
✨Familiarise Yourself with the Brand
Research the spa’s ethos, values, and any unique offerings they have. Understanding their approach to health and wellbeing will help you align your answers with their vision during the interview.
✨Prepare for Scenario Questions
Think about how you would handle different situations that may arise in a spa environment, such as dealing with difficult clients or managing time effectively during busy periods. Practising these scenarios can help you articulate your problem-solving skills.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior therapists, be ready to discuss your experience in training or guiding others. Share specific examples of how you’ve helped colleagues improve their skills or provided constructive feedback.
