Overview
As C&E Supervisor you will be a support to both the management team to lead a team to deliver memorable conferences, exceptional meetings, and the most amazing parties. You will act as a go-to contact for the team and will always offer guidance and ensure that conference organisers you are liaising with receive exceptional service and their requirements are met - always.
Responsibilities
- First impressions count, ensure that all areas of the department are show round ready and create a wow moment.
- Support other F&B outlets when there are no conferences or events taking place.
- Attend the weekly function sheet meeting where required, prepared and armed with information that will ensure your events are delivered to perfection.
- Hold motivating team briefings, assign responsibilities ensuring that the team is fully briefed and are set up for success.
- Conduct regular training sessions and ensure that the team live and breathe the Champneys standards.
- Develop and empower your team to manage guest recovery situations promptly and gracefully.
Benefits
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self‑Guided meditation
- Wellbeing podcasts
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all important things you need at your fingertips
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our properties
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Free parking [Hotels and Resorts only]
- Professional Uniform
