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- Tasks: Support the Spa Manager in running the treatment department and managing the team.
- Company: Join Champneys, England’s first Health Spa, dedicated to health, beauty, and wellbeing since 1925.
- Benefits: Enjoy wellness incentives, discounted stays, complimentary spa days, and exclusive product discounts.
- Why this job: Be part of a passionate team focused on guest satisfaction and personal growth in a vibrant culture.
- Qualifications: Previous experience as a Senior Spa Therapist and management skills are essential.
- Other info: Work permit may be required for non-passport holders; apply via the 'Apply now' button.
The predicted salary is between 28800 - 43200 £ per year.
When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind body and soul.
Our passion is health and wellbeing, and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.
As the Assistant Spa Manager, you will support the Spa Manager in ensuring the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and meeting sales targets. With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken at all times.
You will assist in ensuring the team are trained to the highest standards and are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more!
You will ensure high standards of presentation and cleanliness are maintained at all times and that your team are supported in achieving their retail and treatment sales targets as set. As the Assistant Spa Manager, you will have previous experience as a Senior Spa Therapist as well as experience in a managing people and hold an NVQ 2 and 3 or equivalent.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self‑Guided meditation
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Hotels and Resorts only].
- Professional Uniform.
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Assistant Spa Manager employer: Champneys Henlow
Contact Detail:
Champneys Henlow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager
✨Tip Number 1
Familiarise yourself with Champneys' philosophy and values. Understanding their commitment to health, beauty, and wellbeing will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Highlight your experience in managing teams and training staff. Be prepared to discuss specific examples of how you've successfully led a team or improved service standards in previous roles, as this is crucial for the Assistant Spa Manager position.
✨Tip Number 3
Showcase your customer service skills. Since guest satisfaction is a top priority, think of ways to illustrate how you've gone above and beyond for clients in past roles, which will resonate well with the hiring team.
✨Tip Number 4
Network within the wellness and spa industry. Attend relevant events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals, which can significantly boost your chances of landing the job.
We think you need these skills to ace Assistant Spa Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Spa Manager position. Highlight your relevant experience in managing teams and providing exceptional guest service.
Tailor Your CV: Customise your CV to reflect your experience as a Senior Spa Therapist and any management roles you've held. Emphasise your qualifications, such as NVQ 2 and 3, and include specific examples of how you've contributed to team training and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellbeing, and your understanding of Champneys' philosophy. Mention how your skills align with the role and express your enthusiasm for contributing to the team's success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the spa industry.
How to prepare for a job interview at Champneys Henlow
✨Show Your Passion for Wellbeing
Make sure to express your enthusiasm for health, beauty, and wellbeing during the interview. Share personal experiences or insights that highlight your commitment to these values, as they are central to the company's philosophy.
✨Demonstrate Leadership Skills
As an Assistant Spa Manager, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and achieving targets. This will show your potential employer that you can support the Spa Manager effectively.
✨Understand Guest Satisfaction
Familiarise yourself with the importance of guest satisfaction in a spa environment. Be ready to discuss strategies you've used to enhance customer experiences and how you would ensure guests leave wanting more from their visit.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience as a Senior Spa Therapist and any management roles you've held. Emphasise your qualifications, such as NVQ 2 and 3, and how they relate to the responsibilities of the Assistant Spa Manager position.
