Job Overview
We're looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department. In this hands‑on management role, you'll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.
Responsibilities
- Support the day‑to‑day operation of the housekeeping department, ensuring standards are consistently exceeded.
- Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail.
- Inspect guest rooms and public areas to maintain impeccable standards.
- Ensure effective laundry operations and guest laundry services.
- Actively support and coach team members, identifying training needs and delivering on‑the‑job training.
- Assist with recruitment, onboarding and team performance management.
- Deputise for the Head of Housekeeping when required.
- Ensure maintenance issues are identified and reported promptly.
- Manage stock levels and support cost control within department budgets.
- Deliver exceptional guest service at every touchpoint.
Qualifications
- Previous experience in a housekeeping supervisory role (hospitality preferred).
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent attention to detail and high standards of cleanliness.
- A proactive and hands‑on approach.
- Strong organisational and communication skills.
- Knowledge of health & safety and COSHH procedures.
- Experience of rota planning and/or workforce systems (desirable).
Salary & Schedule
- £28,080 per annum.
- 5 days per week, every third weekend off.
Benefits
- Health, wellness and wellbeing incentives.
- Digital fitness programmes, nutrition guides and recipes, self‑guided meditation, wellbeing podcasts.
- Champneys experiences such as overnight stays or ultimate spa day experiences.
- App for all schedules, timesheets, annual leave and other important scheduling tools.
- Employee Assistance Programme offering counselling sessions and legal advice.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary spa day on completion of your probationary period.
- 50% discount on all Champneys products and partner products (Elemis and Clarins).
- Discounted membership to our exceptional health clubs.
- Free parking at select properties.
- Professional uniform.
Housekeeping Supervisor in Henlow employer: CHAMPNEYS HENLOW LIMITED
At Champneys Henlow Limited, we pride ourselves on fostering a supportive and collaborative work culture where every team member is valued. With opportunities for professional growth and development, our Demi Chef de Partie role not only offers a competitive salary but also the chance to work in a stunning environment dedicated to wellness and excellence in culinary arts. Join us to be part of a team that prioritises quality, creativity, and guest satisfaction.
